The Nineteenth is looking for an experienced, friendly and enthusiastic Restaurant Supervisor/Duty Manager to join our team.
This is a hands-on role supporting the smooth daily running of the restaurant. You will supervise the front-of-house team, provide excellent customer service and work closely with the kitchen and management team.
Main Responsibilities
- Supervise daily restaurant service.
- Ensure the restaurant is prepared and presented to a high standard.
- Be responsible for payments, cash-up and daily records.
- Lead and motivate the front-of-house team.
- Be responsible for making a weekly staff rota, allocating duties and support staff training.
- Manage reservations and table allocations.
- Communicate with the kitchen throughout service.
- Handle customer queries and complaints professionally.
- Monitor stock, wastage and service standards.
- Ensure cleaning, food safety, hygiene and health and safety procedures are followed.
- Complete opening and closing procedures.
- Take responsibility for the restaurant when senior management is unavailable.
- Report any serious issues to management.
Pay: €30,000.00-€32,000.00 per year
Benefits:
Work Location: In person