Job Ref: OCC3654
Branch: The Alex Hotel
Location: The Alex Hotel Dublin, Dublin
Salary/Benefits: Competitive Salary, Free Meal, Birthday Off
Contract type: Permanent
Hours: Full Time
Shift pattern: Varied
Hours per week: 40
Posted date: 03/06/2026
Closing date: 05/07/2026
About Us:
O'Callaghan Collection is a thoughtfully curated and design led collection of 5 Irish family-owned and managed luxury boutique hotels located in the heart of Dublin and Gibraltar city centres.
Each boutique hotel has its own unique identify that reflects its location and offered guest experience. Our properties are continually being developed in order to exceed evolving customer expectations.
Our philosophy centres around tailored guest and client solutions. We prioritise personalised service and experience over a one-size-fits-all approach.
We recognise that excellent customer outcomes are directly tied to the satisfaction and engagement of our employees. Therefore, our approach to attracting and retaining talent is centred around creating a workplace culture that values and supports our staff.
We seek talented people, visionaries who want to make their mark by helping to create something truly spectacular, who want to know that their opinions count, and their contributions are valued.
We strive to provide our employees with a challenging and rewarding work environment that encourages personal and professional growth. We offer comprehensive training and development programs to help our team members achieve their career goals and stay up to date with industry trends.
In addition to investing in our employees' career development, we also prioritise their well-being and work-life balance.
We offer competitive compensation packages, flexible scheduling, and a range of employee benefits and perks.
Our goal is to attract and retain top talent in the industry who share our commitment to excellence and passion for providing exceptional service to our guests.
If this sounds like you, we’d love to connect.
We are Caring|Proud|Accountable|Determined.
Benefits:
- Subsidized membership at our fully equipped gym
- Your Birthday as an extra paid day off!
- Enhanced holidays with service
- Rewards programme
- Refer a friend - up to €1000 reward
- Discounted room stays - friends and family
- Discounted FB when you are a guest in any of our hotels
- The opportunity to progress - 4 Hotels in Dublin city and a Hotel in Gibraltar
- Tax saver for travel tickets
- Bike to work scheme and a safe place to leave your bike.
Role information:
- Overseeing Operations: Manage day-to-day FB operations, ensuring quality service, and smooth functioning of dining areas, bars, room service, and banquet facilities.
- Budgeting and Financial Management: Develop and manage budgets, control costs, and optimize profitability by monitoring expenses, revenue, and inventory.
- Menu Planning and Development: Create menus, oversee food and drink offerings, and collaborate with chefs and suppliers to ensure variety, quality, and seasonal relevance.
- Staff Management: Recruit, train, and supervise FB staff, maintaining high service standards, and fostering a positive work environment.
- Guest Satisfaction: Maintain a high level of guest satisfaction by addressing concerns, soliciting feedback, and implementing improvements to enhance the overall dining experience.
- Compliance and Safety: Ensure compliance with health and safety regulations, food hygiene standards, and licensing requirements, maintaining a safe and clean environment for guests and staff
Requirements:
- Previous work experience in Food Beverage Service industry at management level.
- Completed Hospitality/ Travel/ Tourism qualification at Diploma level.
- Ability to communicate with employees and customers, solve multiple problems at the same time, set up priorities, organize work and make certain decisions.
- Excellent communication skills and people management.
- Excellent customer care and complain handling skills.
- Excellent presentation and appearance.
- Sales related skills.
- Ability to use computer, phone and internet/email.
- Ability to deliver quality and standards.
- Experience of effective cost and stock controls.
- Ability of team development and to work in team environment.
- Experience of dealing with budgets, forecasts and quality standards.
- Demonstration of experience success in managing a project or strategic change in the business.
Dublin’s most stylish hotel, The Alex is a newly refurbished sophisticated hotel packed full of stunning design and clever features to ensure you have a comfortable stay, whether you’re with us for a few hours or a few days.
Our location and meeting facilities make The Alex a stylish choice for events of all sizes, while our unique and well-serviced work hub featuring Dublin’s fastest WiFi (1Gb) offers a comfortable space for you to catch up on some work over a delicious coffee from our café.
Our guests can also enjoy access to a 24-hour gym, dine in a stunning restaurant featuring delicious dishes and a varied cocktail menu and experience a perfect night’s sleep in our designer bedrooms.
We are consistently ranking high on TripAdvisor for our exceptional service and unforgettable guest experiences!
