Job Ref: DAL5831
Branch: Dalata Hotel Group (Cork)
Location: Dalata Hotel Group - Central Office (Cork)
Salary/Benefits: Competitive Salary
Contract type: Permanent
Hours: Full Time
Hours per week: 39
Posted date: 26/08/2026
Closing date: 26/09/2026
Shared Service Centre Administrator
Dalata Hotel Group is seeking a Shared Service Centre (SSC) Administrator to join our growing team in Cork. This is an excellent opportunity for someone with strong administrative skills who enjoys working in a fast-paced environment and wants to develop their career within a leading hospitality group.
As an SSC Administrator, you will support a range of finance and operational activities across the business, ensuring processes are completed accurately and efficiently while delivering excellent internal customer service.
Key Responsibilities
- Assist with the administration of the company expenses system (SAP Concur), including user setup, audits, reporting, query resolution, and ensuring system data remains accurate and up to date.
- Create, process, and review banking manual payments in accordance with company procedures and internal controls.
- Provide administrative support to the Travel function, including assisting with travel bookings, responding to employee queries, maintaining travel records, and supporting the smooth operation of travel-related processes and systems.
- Support ESG reporting and other Shared Service Centre reporting requirements, ensuring information is accurate and delivered within agreed timelines.
- Provide administrative support across Shared Service Centre functions, including Debtors, Creditors, and Procure Wizard, while assisting with day-to-day operational activities.
- Assist with operational cover across the SSC team and contribute to ad hoc projects and business initiatives as required.
Key Requirements
- Previous administration experience is desirable.
- Strong organisational skills with excellent attention to detail.
- Good communication and interpersonal skills.
- Ability to manage multiple tasks and meet deadlines.
- Proficient in Microsoft Office, particularly Excel and Outlook.
- Willingness to learn new systems and processes.
- Experience working in a finance, shared services, or hospitality environment would be an advantage but is not essential.
Benefits
- Hybrid working arrangements.
- 50% discount on food and €/£60 employee room rate at all Dalata-owned hotels (subject to availability).
- 30% discount on Friends Family room rates.
- Additional annual leave day for every year worked (up to 5 additional days).
- Employee Assistance Programme.
- Cycle to Work Scheme and transport schemes.
- Pension access
About Us
Dalata Hotel Group – We bring the heart of hospitality to every hotel we own and operate. We see our growth and expansion plans as a way of spreading our unique way of caring for our guests further around the world, bringing better experiences to more people. Currently, the Dalata difference can be felt at each of our hotels in Ireland, the UK, Germany the Netherlands, and we’ll keep expanding this further, focusing on key UK cities, Dublin and Continental Europe.
Helping our people to grow and develop their careers is vitally important to us and is one of our highest priorities. We have many exciting and unique internal development programmes, each crafted to make sure our employees get the learning they need to be able to take the next step in their careers.
Dalata Hotel Group is an Inclusive Employer. We actively encourage people from all backgrounds and abilities to apply to be part of our team. However, we understand everyone's needs are different; therefore, if you require any accommodations with this application process, please highlight your needs when you are completing your application process.
Dalata Hotel Group is Ireland’s largest hotel group. We’re excited to be rapidly growing in the UK and have recently expanded into Continental Europe. We have a large portfolio of wonderful hotels in over 17 cities, making Dalata Hotel Group your ideal choice for your next role in hospitality. At Dalata, our ambition is to be as welcoming and rewarding to our staff as we are to our guests.
