The Conference & Banqueting Assistant Manager supports the Conference & Banqueting Manager in the successful planning, coordination, and delivery of all meetings, conferences, weddings, private events, and banqueting functions. The role ensures every event is executed to the highest luxury hospitality standards, delivering exceptional guest experiences while achieving operational excellence, revenue targets, and compliance with company policies.
The Assistant Manager leads by example, supervising the Conference & Banqueting team, ensuring outstanding service standards, and supporting the continual development of employees.
Principle Responsibilities
-
Assist in the daily management of the Conference & Banqueting department, ensuring the smooth delivery of all events.
-
Coordinate weddings, conferences, banquets, meetings, and private functions to the highest service standards.
-
Supervise, motivate, train, and support the Conference & Banqueting team.
-
Ensure function rooms are set up according to event specifications and luxury hotel standards.
-
Deliver exceptional guest service and resolve any guest concerns professionally. Liaise with the Sales & Events, Kitchen, Front Office, Housekeeping, and Maintenance teams to ensure seamless event execution.
-
Conduct team briefings and monitor service quality throughout events.
-
Assist with staff scheduling, labour control, stock management, and departmental administration.
-
Support the achievement of departmental revenue, profitability, and guest satisfaction targets.
-
Ensure compliance with food safety, HACCP, health & safety, and company policies.
-
Monitor service standards and identify opportunities for continuous improvement and upselling.
This job description is not intended to be either prescriptive or exhaustive, it is issued as a framework to outline main areas of responsibilities at the time of writing.
Required Experience & Skills
-
Minimum 2-3 years' experience within Conference & Banqueting operations.
-
Previous supervisory or team leadership experience.
-
Experience delivering weddings, conferences and large-scale events.
-
Experience managing multiple events simultaneously.
-
Excellent communication skills.
-
Eligibility to work in Ireland.
-
A real team player and capable of building and motivating a team.
-
A 'Hands on' mentality: you are proactive and will take on challenges.
The Grace is an equal opportunity employer. We strive to create and maintain a diverse workforce where everyone is respected and included.
