Oncall Scheduler required during the week for evenings and mornings to manage our on-call emergency phone from your home. This is a remote position however the applicant must reside within Wexford.
You will be responsible for:
Monitoring, mediating and logging both client and CAREGiver activity and/or concerns and following up on CAREGiver assignments and client services
Coordinating and maintaining a complete client service schedule using our in-house systems, People Planner and Unique IQ
Recording CAREGiver hours and entering into People Planner
Answering calls in a friendly, professional and knowledgeable manner
Sending a report of the calls to the office.
Job Type: Fixed term
Contract length: 12 months
Pay: €14.00 per hour
Benefits:
Schedule:
Work Location: Remote
Application deadline: 15/11/2024
Expected start date: 02/12/2024
