This is a great opportunity for an enthusiastic person to join our reception team. Front desk receptionists play a key role, creating the first impression of the hotel to clients and customers as well as being the first point of contact.
Responsibilities and Duties
Main Duties:
* To greet guests on arrival in a warm and welcoming manner.
* To handle guest check in procedure.
* To have complete product knowledge of the hotel services & facilities and to communicate these to guests as required.
* To ensure that all charges are correctly posted to guest bills.
* To action all guest enquiries by phone or in person in a professional and friendly manner.
* To ensure that the guests needs and requirements are met.
* To input reservations and golf bookings as required.
Qualifications and Skills
Successful Applicants should have:
* Friendly and professional work attitude and appearance.
* Previous experience in the Hospitality Industry or a sales role is an advantage.
* Be available for Evening, Weekday and Weekend work.
* Fluent English essential - written and spoken.
* Excellent telephone manner.
* Excellent customer service and organisational skills
Job Type: Part-time
Experience:
- previous Front Desk: 1 year (preferred)
Work Location: In person
