Great Place to Work Certified
Be Independent Home Care is a certified Great Place to Work and one of Ireland's leading providers of home care services. We are passionate about enabling people to live independently in their own homes, and our teams are the reason we can do that well. We are now looking for an On-Call Manager to join us in a key out-of-hours leadership role.
This is an out-of-hours position covering evenings, weekends, and bank holidays, up to 39 hours per week. Reporting to the Area Manager, you will be the first point of contact when things need to move fast, keeping care running smoothly for our clients when the main office is closed.
Your responsibilities will include:
Managing and supporting the on-call phone holder team, including recruitment, training, and performance
Overseeing rosters for both the on-call phone holders and the on-call carer team
Responding to urgent queries from carers, clients, and families
Handling last-minute scheduling changes and emergencies as they arise
Escalating and documenting incidents and complaints appropriately
Liaising with operational teams to ensure continuity of care
Acting as primary backup for the on-call team when needed
You are calm under pressure, confident making decisions independently, and comfortable managing competing priorities in a fast-moving environment. You will have strong communication skills and a genuine commitment to quality care.
Experience in a similar on-call or out-of-hours role, scheduling or rostering, or a background in home care or community care will be a distinct advantage.
20 days annual leave
Hybrid working
Fortnightly pay
Company phone and laptop
Free parking
Employee wellbeing programme and access to HSF Health Fund
Social events throughout the year
Real progression opportunities, with a strong track record of internal promotion
CPD opportunities and training support
A supportive, inclusive team culture with strong management backing
If this sounds like the right fit, we would love to hear from you. Apply now through Indeed or send your CV to [email protected]
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