We are seeking a motivated and customer focused Field Service Engineer to join our expanding team. This role offers a varied workload across public sector, healthcare, education, commercial and industrial environments, with excellent opportunities for ongoing training and career development.
KCC Group is a market leader in the supply, installation, inspection and maintenance of Fire Doors, Steel Security Doors, Door Hardware, Automatic Doors, Access Control Systems and building compliance solutions.
The role will entail travelling between customer sites undertaking the following duties:
- Installation, servicing and maintenance of Steel Doors, Fire Doors, Door Hardware, Access Control Systems & Automatic Doors.
- Diagnose faults, troubleshoot issues and carry out repairs.
- Respond to customer call-outs and provide technical support.
- Carry out planned preventative maintenance inspections.
- Make recommendations following service visits.
- Complete service reports accurately, professionally & provide solutions.
- Deliver excellent customer service and maintain strong client relationships.
- Comply with all Health & Safety procedures and industry regulations.
- 3-5 years experience in a similar role.
- Full clean driving licence.
- Strong mechanical and problem-solving skills.
- Good communication and customer service skills.
- Ability to work independently and manage workloads effectively.
- Safe Pass and Manual Handling certification desirable.
- Willingness to travel and work outside normal hours when required.
- Competitive salary
- Company Vehicle and fuel card
- Dedicated technical toolset, uniform, and mobile device/tablet
- Ongoing training and development
- Career progression opportunities
- Supportive team environment within a growing company
- Send your cv to [email protected]
