Job Description: Food & Beverage Manager
The Food & Beverage Manager is responsible for the overall management, leadership, and successful operation of all Food & Beverage outlets within the Hotel
The role is accountable for delivering exceptional guest experiences, maintaining high operational standards, achieving financial targets, and developing a motivated and high-performing team. The Food & Beverage Manager will oversee all aspects of staffing, training, service delivery, stock control, compliance, and departmental performance while ensuring the Food & Beverage offering aligns with the hotel's standards and objectives.
Key Responsibilities
Leadership & Team Management
· Lead and manage all Food & Beverage teams across all 3 F&B outlets
· Foster a positive, professional, and guest-focused culture throughout the department.
· Recruit, onboard, train, and develop team members in line with hotel standards.
· Conduct regular performance reviews and provide ongoing coaching, support, and feedback.
· Manage employee relations matters in conjunction with the HR Department.
· Ensure effective communication and teamwork across all Food & Beverage outlets.
· Promote staff engagement, accountability, and continuous improvement.
Staffing & Rostering
· Prepare, manage, and approve weekly and monthly staff rosters using Alkimii.
· Ensure staffing levels are aligned with business requirements, seasonal demand, and labour budgets.
· Monitor labour costs and productivity across all Food & Beverage outlets.
· Manage annual leave requests and ensure appropriate departmental coverage at all times.
· Review labour reports and implement efficiencies where required.
· Support succession planning and identify future leaders within the department.
Training & Development
· Ensure all new employees complete a structured induction and onboarding programme.
· Deliver and coordinate ongoing training in customer service, product knowledge, upselling, food safety, and operational procedures.
· Identify training needs and implement development plans for supervisors and team members.
· Maintain training records and ensure compliance training is completed and up to date.
· Encourage employee growth, progression, and continuous professional development.
· Create a culture of learning and excellence throughout the department.
Operational Management
· Ensure all outlets operate efficiently and consistently to the highest standards.
· Maintain exceptional standards of service, cleanliness, presentation, and guest care.
· Monitor service delivery and implement improvements where necessary.
· Ensure all departmental Standard Operating Procedures (SOPs) are implemented and adhered to.
· Work closely with the Kitchen Team and other hotel departments to ensure seamless operations.
· Support and oversee events, group dining, and seasonal promotions where required.
· Ensure all opening, closing, and operational procedures are consistently followed.
Systems & Technology
· Manage staff scheduling, attendance, and labour forecasting through Alkimii.
· Ensure rosters are published in a timely manner and accurately reflect business needs.
· Monitor labour cost performance through Alkimii reporting and analytics.
· Utilise sales and operational reports to identify trends, improve efficiencies, and maximise revenue opportunities.
· Ensure all Food & Beverage team members are trained and competent in the use of departmental systems.
· Liaise with suppliers and service providers regarding system support, updates, and enhancements.
Guest Experience
· Lead by example in delivering exceptional hospitality and customer service.
· Build strong relationships with guests and actively engage with customer feedback.
· Resolve guest complaints professionally, efficiently, and in a timely manner.
· Monitor guest satisfaction scores, online reviews, and customer feedback.
· Implement improvements to continuously enhance the guest experience.
· Ensure a welcoming, professional, and memorable experience across all Food & Beverage outlets.
Financial & Commercial Management
· Manage departmental budgets and contribute to annual forecasting and business planning.
· Achieve agreed sales, profitability, and cost control targets.
· Monitor and control labour costs, food costs, beverage costs, and departmental expenses.
· Analyse sales reports and identify opportunities to increase revenue and profitability.
· Drive upselling initiatives and revenue-generating opportunities across all outlets.
· Monitor departmental Key Performance Indicators (KPIs) and implement corrective actions where necessary.
· Ensure all cash handling procedures and financial controls are followed.
· Assist in developing promotional activities and seasonal offerings to maximise sales.
Stock Control & Purchasing
· Oversee all ordering, receiving, storage, and stock management procedures.
· Conduct regular stock takes and investigate discrepancies.
· Monitor food and beverage margins and implement corrective measures where required.
· Ensure effective stock rotation and minimise waste.
· Develop and maintain strong supplier relationships.
· Seek opportunities to improve purchasing efficiencies and achieve best value while maintaining quality standards.
· Promote sustainability and waste reduction initiatives throughout the department.
Menu & Product Development
· Work closely with the Head Chef and senior management team on menu planning and development.
· Assist in developing seasonal menus, beverage offerings, and promotional activities.
· Monitor industry trends and guest preferences to ensure the Food & Beverage offering remains competitive.
· Ensure consistency and quality across all food and beverage products served.
· Support the development of wine, cocktail, and coffee offerings across all outlets.
Compliance, Health & Safety
· Ensure full compliance with HACCP regulations and food safety standards.
· Maintain compliance with all health and safety legislation.
· Ensure licensing laws and alcohol service regulations are adhered to at all times.
· Conduct regular departmental audits, inspections, and risk assessments.
· Maintain a safe environment for guests and employees.
· Ensure all Food & Beverage areas remain audit-ready and compliant.
· Maintain accurate records and documentation in accordance with company and legal requirements.
Candidates require 2/3 years Food and Beverage Management experience in a similar role in busy 4* Hotel. Applicants require current legal status to work in Ireland without restrictions, Work Permit is not available for this role
For full Job Description and more information please forward current CV with Reference details to [email protected]
Pay: €50,000.00-€52,000.00 per year
Benefits:
- Company events
- Employee discount
- Food allowance
- On-site parking
- Wellness program
Work Location: In person
