POSITION
Department: Sales and Marketing
Title: Sales & Events Coordinator
Reports to: Director of Sales & Marketing
OVERVIEW
The Sales & Events Coordinator is responsible for growing wedding business profitability both reactively and proactively. Fully oversee the Wedding market, building, maintaining, and fully servicing wedding client events and relationships; harmonizing the culture, Canon, Zeitgeist, and quality standards to assure maximized potential. This person must be a strong leader and create an exceptional climate of professional & personable service that ensures the long-term satisfaction of team members, guests and owners
RESPONSIBILITIES
- Manage and be responsible for the wedding market at the hotel.
- Solicit, service and complete organization of wedding and events from enquiry through to the day, with great attention to detail and the couple’s full satisfaction.
- With the assistance of the Sales Executive ensure all communication with clients is effective and timely (i.e. response to enquiry, proposals, contracts, BEO’s, deposit collections, thank you etc.).
- Work closely with operational teams including the Banquets Manager to ensure all wedding and events are immaculate.
- Evaluate the quality of incoming leads and their profitability to the hotel, achieving all established revenue goals.
- With the assistance of the Marketing Coordinator, manage and develop communications for wedding business through marketing & PR tools (i.e. potential awards, promotion online sites, potential advertorials, bloggers and editorial)
- Be an ambassador for the Wedding market, ensuring the hotel and team are abreast of industry trends and client needs.
- Manage special promotional events held at the hotel and trade shows which drive business to the Hotel through the Catering Department.
- Work with Executive Chef and Food and Beverage Manager to ‘cost out’ menus and events.
- Participating, planning and supporting hotel Sales teams with customer visits, site inspections and familiarization trips.
- Complete all required reports as required from sales systems in use at the hotel.
- Design and work within a SMART plan developed to assist with achieving goals.
- Follow company procedures in relation to the Expectations and Leadership Traits as outlined in the following pages.
- Attend departmental and hotel meetings as required.
- Any additional duties as requested by the DOSM or senior management at the hotel.
Job Type: Full-time
Benefits:
- Employee discount
- Food allowance
- On-site parking
Ability to commute/relocate:
- Donegal, County Donegal: reliably commute or plan to relocate before starting work (required)
Work Location: In person
