The Galway Bay Hotel is seeking to recruit an Assistant Bar Manager.
This person will be responsible for assisting in the day to day running of the Bar department. You will welcome guests, manage service and lead the team to ensure outstanding levels of service to our guests whilst maximising food and beverage profitability.
Awarded Best Employer in Galway in 2022 by Galway Chamber of Commerce, the Galway Bay Hotel is also delighted to be part of the Failte Ireland Employer Excellence Programme, and has been certified as A Great Place to Work. As part of the Hodson Bay Group of Hotels, with over 700 employees from over 50 countries worldwide, we are committed to creating a positive working environment where our people feel they are a valued part of a team delivering excellent service to our guests.
Responsibilities:
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Meet and seat guests and ensure the team provide excellent service to our guests and continuously strive to exceed expectations
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To ensure that service and standards according to SOP's are adhered too
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Ensure cash handling procedures are followed and all stock items managed
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Ensure that the team are continuously trained on product knowledge, all menus and Hotel initiatives,
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Coach staff in upselling & customer service to achieve revenue goals
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Be aware of and participate in the promotion of hotel initiatives, special packages and promotions
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Seeks appropriate opportunities to communicate with guests to personalise the Restaurant service
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Ensures preparation, knowledge and compliance among all staff
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To oversee in staff training and carry out on the job training where required
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To develop and coach the team through effective communication and Jobchats
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Utilise supervisory skills, effective communication, and motivation to maximise employee productivity and satisfaction
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To ensure that the highest possible standard of personal hygiene, dress, appearance and conduct is maintained at all times
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To ensure effective rostering practices to maximise efficiency
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To follow, implement and continuously update the SOP's for the Department
The successful candidate should have a minimum of 1-2 years Managerial/Supervisory experience in a 4 star Hotel. They should also have the ability to work well under pressure and should be energetic, customer focused and should possess excellent communication skills.
As a member of the Hodson Bay Group, the Galway Bay Hotel thrives in providing many development opportunities for motivated driven & efficient employee's across all our departments. As a people-centric hotel group, every day we aim to foster a positive team spirit and an enjoyable working environment. We encourage this through mutual respect & trust amongst colleagues.
Benefits:
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Bike to work scheme
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Company events
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Employee discount
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Food allowance
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On-site gym
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On-site parking
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Wellness programme
