Contract Type
Fixed Term Full Time
Fexco Managed & Advisory Services is seeking an Office‑Based Grant Administrator to join our SEAI team on a full‑time, fixed‑term contract for 12 months. This role is based in our Cahersiveen, Co. Kerry office and requires full onsite attendance five days per week. Please note that candidates must be able to travel to and work from the Cahersiveen office.
Job Overview
We’re looking for a highly organised and proactive administrator to join our team. This role is ideal for someone who thrives in a fast paced environment, enjoys working with people, and takes pride in delivering accurate, high quality work. You’ll play a key part in keeping daily operations running smoothly by supporting colleagues, managing information, and ensuring our customers receive an excellent experience.
Key Responsibilities
- Provide day-to-day administrative support across the office
- Use multiple internal systems and software platforms to process information and maintain accurate records
- Handle customer queries with professionalism, clarity, and a strong service mindset
- Follow established data entry processes and procedures with precision
- Collaborate closely with colleagues to support team goals and shared workloads
- Work efficiently to meet tight deadlines without compromising quality
- Assist with general office duties such as scanning, filing, and post
Core Competencies
Computer Literate
- Confident using a range of digital tools, office software, and online systems
- Able to learn new platforms quickly and adapt to process changes
Using Multiple Systems
- Comfortable navigating between several applications at once
- Ensures data is entered and maintained consistently across systems
Attention to Detail
- Spots errors, inconsistencies, and missing information
- Produces accurate work even when under time pressure
Process Accuracy
- Follows procedures step-by-step
- Maintains compliance with internal and external standards
Customer Focused
- Communicates clearly and professionally
- Understands customer needs and provides helpful, timely support
Team Player
- Works collaboratively and supports colleagues during busy periods
- Shares information openly and contributes to a positive team culture
Deadline Driven
- Manages workload effectively to meet tight timelines
- Stays calm and organised when priorities shift
Please note that this is a contact centre based role, and there may be a business requirement to be cross skilled in to other teams as deemed necessary and appropriate.
- No applications will be considered for remote working.
Fexco is an equal opportunities employer and is proud to foster a work environment where our people are supported and encouraged to be themselves. We welcome applicants of all backgrounds and sections of society and each application is given fair consideration.
