Company Description
The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.
Job Description
What's in it for you...
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Become part of a team that’s very passionate about creating great hospitality experiences.
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Competitive salary.
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30 days holiday (including bank holidays), pension and life insurance.
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Food on us during your shift.
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Enjoy a free night at The Hoxton and a meal for two when you first start with us.
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Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
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Time off to volunteer with one of our partner charities.
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Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
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An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
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Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
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The chance to challenge the norm and work in an environment that is both creative and rewarding.
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Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
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Excellent discounts across The Hoxton and the global Ennismore family.
What you’ll do…
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Together with our Head Housekeeper, take the lead in ensuring our guests experience spotless and well put together rooms that they want to come back to.
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Lead and inspire the housekeeping team by example, creating an environment where they can be themselves, feel supported and empowered.
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Take responsibility in keeping our standards for bedrooms and public areas high, through SOPs, relevant training, and regular checks.
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Pro-actively identify opportunities to improve and enhance processes and procedures.
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Display awareness of departmental costs and ensure that all expenses are kept in line with budget guidelines.
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Control and management of the housekeeping stock, ensuring all orders are monitored.
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Get actively involved in the team’s development to realise their full potential, so we grow together as a Hoxton family.
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Work closely with other teams (front office, maintenance, F&B) towards the overall goal of creating a memorable experience in a beautiful space.
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Play a part in our partnership with our external housekeeping providers.
Qualifications
What we’re looking for…
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Individuals. You’re looking for a place where you can be you; no clones in suits here.
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Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
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You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
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You’re not precious. We leave our egos at the door and help get things done.
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You’re up for doing things differently and trying (almost) everything once.
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If we got stuck in a lift together, we’d have a good time and share a few laughs.
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You want to be part of a team that works hard, supports each other, and has fun along the way.
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Previous housekeeping experience at a similar level, or someone who is ready to step into a leadership role.
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Knowledge of Opera, Knowcross or similar property management systems.
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An eagle-eye for detail, you can spot a slip in standards from a mile away.
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Keen to take ownership of and pride in your work, a rollup-your-sleeves attitude to seeing work through and delivering results.
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A natural at leading and managing others, you lead by example and create an environment where your team can be their best self.
Additional Information
What's in it for you...
-
Become part of a team that’s very passionate about creating great hospitality experiences.
-
Competitive salary.
-
30 days holiday (including bank holidays), pension and life insurance.
-
Food on us during your shift.
-
Enjoy a free night at The Hoxton and a meal for two when you first start with us.
-
Training to get you settled into your role with ongoing development that helps you think, make and thrive to set you up for success at work.
-
Time off to volunteer with one of our partner charities.
-
Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
-
An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
-
Regular team get togethers, from our High Fives to our (pretty special!) team parties – we know how to have a good time!
-
The chance to challenge the norm and work in an environment that is both creative and rewarding.
-
Join an innovative, fast-growing, international group that is shaking things up on the hospitality scene.
-
Excellent discounts across The Hoxton and the global Ennismore family.
