About Us
We are a growing automotive electrical, lighting and energy solutions business serving retail and trade customers across Ireland. Our product range includes vehicle lighting, batteries, charging systems, auto electrical components and advanced power solutions. We pride ourselves on providing excellent customer service, technical expertise and practical solutions that keep our customers moving.
About the Role
We are looking for a Sales Support & Office Assistant to support our sales team and help ensure the smooth day-to-day running of our office and customer service operations.
This role will focus on processing customer orders, handling routine enquiries, supporting trade and retail customers, and assisting with general office administration.
The successful candidate will work closely with our sales team, helping to ensure customers receive prompt and professional service while allowing senior sales staff to focus on account development and larger sales opportunities.
Main Responsibilities
- Answer incoming phone calls and direct enquiries appropriately
- Respond to routine customer emails
- Process customer orders accurately
- Check stock availability and delivery information
- Prepare simple quotations and sales documentation
- Support retail and wholesale customers with routine enquiries
- Assist with customer collections and deliveries
- Maintain customer and order records
- Help manage shared sales inboxes
- Assist with scheduling and customer communications
- Upload supplier invoices and process office paperwork
- Assist with payment allocation and general office administration
- Support the sales team with day-to-day operational tasks
Ideal Candidate
- Strong organisational skills
- Friendly and professional manner
- Good communication skills
- Comfortable working with customers by phone, email and in person
- Good computer skills
- Ability to manage multiple tasks in a busy environment
- Positive attitude and willingness to learn
- Experience in a customer service, sales support, trade counter or office-based role.
- Experience processing orders and handling customer enquiries.
- Strong telephone and email communication skills.
- Good computer skills and experience using business software.
- Ability to work efficiently in a busy environment and manage multiple priorities.
- Strong organisational skills and attention to detail.
- Experience working with products, stock or pricing would be an advantage.
- Full driving licence desirable
What We Offer
- Competitive salary.
- Performance-related bonus.
- Full training provided.
- Opportunity to develop your role and responsibilities over time.
- Supportive team environment.
Salary
Starting at €31,500-€35000 depending on experience
Apply through Indeed only.
Job Type: Full-time
Application question(s):
- Do you have reliable transport to and from work?
- Are you comfortable dealing with customers in person, over the phone and by email throughout the day?
- What business software, ERP systems or office software have you used previously?
Licence/Certification:
- B Driving Licence (required)
Work Location: In person
