Lettings & Tenancy Administrator
We are looking for an organized, proactive and customer-focused Lettings & Tenancy Administrator to provide day to day administrative and operational support across the lettings & tenancy management department.
Lettings
- Handle incoming enquiries
- Arrange viewings
- Process applicants and keep applicants updated
- Coordinate referencing and follow up on outstanding information
- Prepare and issue tenancy paperwork, amendments and closing paperwork (i.e. RTB registrations, utilities, manuals).
- Co-ordinate pre-tenancy requirements and move-in adminstration
Tenancy management
- Track & maintain tenancy records, renewals, recurring maintenance, notices and routine administration
- Deal with routine queries and escalate issues appropriately
- Log & assist with coordinating maintenance tasks, including invoice management
- Arrange inspections and maintain records
- Manage tenancy applications and referencing
- Prepare tenancy paperwork
- Keep CRM up to date
- Uploading documents to CRM platform
- Coordinate move ins
- Track overdue rents and conduct initial follow up
- Assisting with client reports
Person specification
- Strong organisational skills
- Excellent attention to detail and accuracy
- Ability to manage and prioritise multiple tasks and deadlines simultaneously
- Professional and confident telephone manner
- Pro-active and self motivated
- Practical, solutions focused approach
The most important thing is not necessarily extensive property experience. We are looking for someone who is highly organised, confident dealing with people and capable of taking ownership of their role and support the lettings & tenancy management team.
Pay: €28,300.00-€47,372.47 per year
Benefits:
Work Location: In person
