Join our Wurth Community
The Wurth Group is a leading provider of industrial consumable products, with over 400 companies and a global workforce of 83,000 people. Our commitment to high quality products, innovation and excellent customer service has earned us an enviable reputation and continued growth.
Wurth Ireland has been active for over 40 years from our head office on the Ballysimon Road, Limerick city. Our growth throughout the nineties and into the new millennium, coupled with recordbreaking sales, has made Wurth Ireland a top 1000 company in the country and market leader in its field. Offering a range of over 8,000 industrial products direct from the logistics centre in Limerick coupled and a further 120,000 articles through direct shipment from Germany, we are not only ready to supply and service our customers today, but for the future. In line with our OmniChannel Strategy our company expansion has led to the opening of 21 Trade Outlets throughout Ireland with further expansion planned over the next 3 years. Our EBusiness continues to expand, incorporating vending technology, scanners, online sales and selling, coupled with social and video marketing.
We have the largest Salesforce in Ireland with over 90 directly employed Sales Representatives on the road selling, servicing, and supporting our growing customer base. Our main industry sectors are: Automotive Aftermarket, Engineering & MRO, Construction, Renewables as well as Kitchens, Bedrooms & Bathrooms. Within our company's headquarters in Limerick, you will find over 70 support staff working across a variety of functions including Sales, Marketing, Finance, Customer Services, Purchasing, Human Resources and Logistics.
Your Mission!
Reporting to the Finance Director, this is a pivotal leadership role responsible for supporting the organisation across multiple disciplines to ensure the correct application of sales processes and customer management. From pricing and profitability, compensation and rewards, to sales force planning and target setting. The successful candidate will be responsible for the day-to-day management of two support specialists in the Sales Operations team.
They will bring strong leadership capability, analytical and organisational skills, with a highly structured, systems-oriented approach. This position is ideally suited to an experienced sales or operations leader, or a commercially minded professional seeking to progress their career within a dynamic environment. Curiosity to read in between data and deliver commercial solutions is what makes this position an exciting opportunity to be involved in all aspects of the business.
The successful candidate will be supported by the current Head of Sales Operations, who will remain within the organisation in a new role, providing hands-on guidance and ensuring a smooth and well-supported onboarding experience.
Key Responsibilities
1. Pricing Strategy, Profitability & Commercial Performance
-
Lead pricing strategy, analysis, and governance to support commercial objectives and maximise profitability.
-
Manage and develop the pricing team, ensuring activities are effectively planned and executed in a timely manner.
-
Deliver against agreed profit targets (primary KPI).
-
Provide high-quality analytical insights and recommendations to support decision-making and enhance overall business performance
2. Customer Management, Development & Service Excellence
-
Lead customer acquisition, retention, and lifecycle management strategies
-
Deliver on defined customer development targets (primary KPI).
-
Oversee customer data governance, quality, and processes to enhance insight, engagement, and sustainable growth.
-
Maintain purity in customer segmentation
3. Sales Performance, Planning & Business Intelligence
-
Partner with sales leadership to develop customer segmentation models, contact strategies, and effective visit planning processes.
-
Oversee sales performance reporting, ensuring the delivery of accurate, timely, and actionable insights.
-
Monitor and manage company sales targets, ensuring robust planning frameworks are in place.
-
Provide analytical support through the collection, interpretation, and dissemination of sales and customer data.
4. Sales Operations, Incentives & Territory Management
-
Lead sales operations frameworks, including compensation structures, incentive schemes, and governance processes.
-
Oversee the design, implementation, and compliance of sales compensation and incentive programmes.
-
Optimise sales territories using analytics and geo-mapping tools to enhance productivity, market coverage, and service levels.
-
Ensure operational processes are aligned with business efficiency, performance, and growth objectives.
Candidate Profile
The ideal candidate will demonstrate:
-
Strong commercial acumen, with the ability to interpret and deliver against strategic business objectives.
-
Proven experience in Sales, Sales Operations, Customer Management, Business Support, or a senior leadership role, with a track record of delivering measurable results.
-
A highly results-driven approach, with strong accountability, urgency, and commitment to execution.
-
A customer-centric mindset, with a practical understanding of customer engagement, including field interaction alongside sales teams.
-
Knowledge of sales force effectiveness, productivity planning, segmentation, and sales process optimisation.
-
Analytical and problem-solving capabilities, with the ability to translate complex data into practical solutions.
-
Experience in sales compensation structures, incentive design, and performance management.
-
Proficiency in ERP, CRM, and Business Intelligence tools, with a strong ability to leverage data for decision-making.
-
Excellent stakeholder management and communication skills, with the ability to influence at all levels of the organisation.
-
Resilience and adaptability, with the ability to manage competing priorities in a fast-paced environment.
-
Strong data literacy and the ability to convert insights into actionable business improvements.
-
The ability to operate effectively at both strategic and operational levels.
-
A collaborative approach, with proven experience working cross-functionally to deliver business outcomes.
-
A degree in Business/Marketing or a related discipline is preferred; equivalent experience will be considered.
What we Offer
Joining Wurth Ireland means joining a growing German Multinational- full of support and opportunity including excellent training and ongoing development to help you be the best you can be!!!! .
Reporting to: Finance Director
Location: Head Office, Limerick
Salary: Salary commensurate with experience
Diversity is our Future
The future needs good decisions and good decisions are a result of a diversity of opinions and perspectives!
Wurth Ireland is committed to championing an inclusive and diverse workforce that reflects modern Ireland and the people we serve. We strive to create a culture where all staff have equal access to opportunity and feel comfortable and confident to be themselves at work.
