Musgrave is one of Europe’s most successful family-owned businesses, with a rich 150-year legacy in food and brand innovation. We're proud to serve communities across Ireland and Spain, feeding one in three people every day through 18 iconic brands like SuperValu, Centra, Mace, Frank and Honest, and Musgrave MarketPlace. By supporting thousands of retail and foodservice family businesses, we make a positive impact on the communities they serve. We're committed to becoming the most trusted and sustainable business in Ireland, and we're looking for dynamic, forward-thinking individuals to join us on this journey.
We are currently seeking a Fresh Food Manager for our store in Leixlip,
Main Purpose of the Job:
To ensure the store operates efficiently and effectively and provides our customers with the very best customer service and fresh food offering at all times.
What you’ll be doing:
Main Duties:
· Always ensure that customer satisfaction is the number one priority by greeting each customer as if it’s their first visit to the store and consistently deliver an exceptional service by displaying I-CARE service excellence behaviours;
· Organised, self-driven, excellent attention to detail and use own initiative;
· Approachable and a role model who leads by example and encourages teamwork, foster a positive attitude and atmosphere in the workplace;
· To ensure fresh targets agreed with Store Manager/Owner are achieved;
· Seek opportunities for personal development to enhance technical and professional skills;
· Develop the fresh team to meet the SuperValu Retail Excellence and I-CARE Service Excellence standards; by training, coaching, undertaking performance appraisals, and assessing employee training requirements, ensuring appropriate training programmes are in place as agreed with the Store Manager;
· Oversee and ensure the smooth running of the fresh departments by prioritising and delegating the workload appropriately;
· Foster good working relationships among the team;
· Participate in community events as directed by Store Owner/Manager;
· Hold regular fresh food meetings and communicate relevant details and results to the team;
· Ensure all fresh employees wear their full uniform, name badge and display a neat appearance at all times as per their department;
· Manage employee performance, giving regular feedback, recognition and encouragement;
· Deal with all customer queries and complaints politely, professionally and consistent with store policy;
· Have a working knowledge of and ensure compliance with relevant legislation as it pertains to the Store, in particular but not limited to, Food Safety regulations, Health & Safety regulations, sale of alcohol and employment legislation;
· Ensuring all HACCP best practices are implemented across the store;
· Achieve Emerald status in EIQA;
· Ensure adherence to Store rules, policies and procedures;
· Manage employee rostering and annual leave for fresh departments;
· Set, monitor and achieve sales targets with the team on gross profit margin, net margin, waste and other KPIs as agreed with Store Manager;
· Control stocktaking and overheads as per fresh budget;
· Ensure merchandising and presentation of the fresh department is of the highest standard at all times and in accordance with relevant store planograms and guidelines;
· Implement policies to gain operational efficiencies i.e. Gold reports/scanning information etc.;
· Attend relevant training as required and implement learnings in store;
· Actively live SuperValu brand-values i.e. Genuine, Passion for Food, Vibrant, Committed, Innovative and Imaginative;
· Perform any other duties or assume any other responsibilities that may be assigned to you from time to time. These may be outside of your normal area of work. Furthermore, you may be assigned to work in other areas within the Store on either a temporary or permanent basis.
What we’re looking for:
Relevant Skills Experience:
· Minimum 3 years’ experience in a Fresh Food Department;
· Previous management experience is an advantage;
· Excellent communication skills;
· Good delegation skills;
· An understanding of how to achieve KPIs and targets;
· Passion for fresh food.
What we offer:
Career Development: With a commitment to your personal and professional growth, Musgrave offers numerous opportunities for advancement and learning.
Collaborative Environment: Work alongside a passionate team, where your contributions will make a significant impact
Innovation Focus: Be part of a company that values forward-thinking solutions
Community Focus: Be part of a company that truly values its communities and strives to make a positive impact.
Be Part of a Legacy: Join a company with a long-standing commitment to community and innovation
Musgrave is an equal opportunities employer. We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
Work Location: In person
