We are seeking an experienced Restaurant Operations Manager to oversee the daily operations of a well-established restaurant. The successful candidate will ensure smooth service, strong team performance, cost control, and consistently high customer satisfaction.
This is a hands-on leadership role with responsibility for people, processes, and performance.
Key Responsibilities
Daily Operations
- Oversee front-of-house and back-of-house operations
- Ensure smooth service during all shifts
- Maintain high standards of customer service and food quality
People Management
- Recruit, train, and develop restaurant staff
- Create and manage staff rotas
- Monitor attendance, performance, and discipline
- Lead by example on the floor
Financial & Performance Control
- Control labour costs and staffing efficiency
- Monitor sales, costs, and margins
- Manage stock levels, ordering, and waste reduction
- Support budgeting and weekly reporting
Customer Experience
- Handle customer feedback and complaints professionally
- Build a strong service culture
- Ensure consistent brand standards
Compliance & Standards
- Ensure compliance with food safety, health & safety, and employment legislation
- Maintain hygiene, safety, and operational records
- Liaise with suppliers and service providers
Requirements
- Minimum 2 years’ experience as a Restaurant Manager / Operations Manager or assistant manager
- Strong leadership and team-management skills
- Proven experience with rotas, labour control, and stock management
- Excellent communication and organisational skills
- Ability to work flexible hours, including weekends
- Knowledge of Irish hospitality regulations (advantage)
What we offer
- Competitive salary based on experience
- Stable, established business
- Opportunity for progression and increased responsibility
- Supportive ownership and structured role
Reporting line
- Reports directly to the Owner / Director
Job Type: Full-time
Pay: €32,151.87-€41,600.00 per year
Benefits:
Work Location: In person