Role Overview
Damer Veterinary Clinic is seeking a highly organised and professional Receptionist / Bookkeeper with experience in Debt Collection and Credit Control. This is a key front-of-house and financial administration role, combining client-facing responsibilities with bookkeeping, credit control, and debtor management. The successful candidate will play a vital role in ensuring the smooth day-to-day running of the office while supporting the firm’s financial controls and cashflow management.
Key Responsibilities
Reception & Administration
- Act as the first point of contact for clients, company reps, and callers, providing a professional and welcoming service.
- Manage incoming calls, emails, and correspondence, directing queries appropriately.
- Maintain appointment schedules, and client records.
- Handle incoming and outgoing post and general office administration.
- Support staff with ad-hoc administrative duties as required.
- The successful candidate will be required to work front of house one Saturday a month
Bookkeeping Duties
- Maintain accurate books of account, including sales, purchases, receipts, and payments.
- Process invoices, expense claims, and bank transactions in a timely manner.
- Perform bank and control account reconciliations.
- Assist with month-end and year-end financial procedures.
- Maintain accurate filing systems for financial and accounting records.
Debt Collection & Credit Control
- Monitor debtor balances and maintain up-to-date accounts receivable ledgers.
- Issue sales invoices, statements, and reminders in line with company credit policies.
- Proactively follow up on overdue accounts via phone, email, and written correspondence.
- Liaise with clients to resolve billing queries and agree payment plans where necessary.
- Escalate unpaid debts in accordance with internal procedures.
- Support cashflow management by ensuring timely collection of outstanding debts.
Skills & Experience Required
- Previous experience in a receptionist, bookkeeping, or accounts administration role.
- Proven experience in debt collection and credit control.
- Strong numerical and financial administration skills.
- Excellent communication and interpersonal skills, with a professional telephone manner.
- High level of accuracy and attention to detail.
- Strong organisational skills and ability to manage multiple tasks.
- Proficient in accounting software and Microsoft Office (Excel, Word, Outlook).
- Ability to handle sensitive financial information with discretion and confidentiality
- A keen interest in Computer software management tool such as Bright manager for accountants would be beneficial.
Desirable Attributes
- Experience working in an accountancy, legal, or professional services environment.
- Knowledge of Irish accounting practices and procedures.
- Ability to work independently as well as part of a team.
- Confident, courteous, and client-focused approach.
Benefits
- Competitive salary, commensurate with experience.
- Supportive and professional working environment.
- Opportunities for training and professional development.
- On-site role in Roscrea with a stable and established firm.
Pay: €16.00-€19.00 per hour
Benefits:
Work Location: In person
