Do you want to be a valued part of the critical infrastructure that serves communities across Europe and beyond? Are you looking for a position in which you can set direction and help shape our company? If so, then you could be the newest addition to our team as a Commercial Administration Coordinator.
Be part of the movement – and play your part.
About the role
Working Monday to Friday, 08:30–17:00, you'll play a key role in supporting the commercial function, ensuring sales processes run smoothly and customers receive an excellent level of service. You'll work closely with the external sales team, supporting business development activities and helping to maintain accurate records and reporting.
You will be responsible for:
Supporting the internal sales function with quotations, tenders, and commercial administration
Maintaining CRM systems and ensuring customer and sales data is accurate and up to date
Building and managing sales pipeline information to support business growth
Acting as a key point of contact for customer enquiries and relationship management
Processing sales documentation and administrative tasks accurately and efficiently
Supporting the external sales team with customer activity, reporting, and follow up actions
Working collaboratively across departments to ensure excellent customer service and commercial support
About you
You'll have strong administrative and customer service skills, with the ability to manage multiple priorities and maintain high levels of accuracy in a busy environment. Previous experience in sales administration, customer service, or general office administration would be beneficial, along with proficiency in Microsoft Office applications, particularly Excel and Outlook.
You'll thrive in this role if you're highly organised, proactive, and enjoy supporting others to achieve their goals. Strong communication skills, attention to detail, and a positive, adaptable approach are essential. You'll be comfortable working both independently and as part of a collaborative team, with a genuine commitment to delivering excellent customer service and supporting commercial success.
We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. And we cannot wait for you to join.
Working at DFDS
Join the movement and grow with us.
Be a valued member of a diverse team at DFDS and help drive change together.
While you’re with us, we want you to develop. At DFDS, we believe that development happens first and foremost through activities in the workplace. We will also offer training courses that can support you in your role, if needed.
Now, let’s talk about what we can offer you.
When you join us, you become part of a fantastic business that genuinely invests in the growth and development of its people. Alongside a supportive culture, you’ll have access to a range of excellent benefits, including:
Pension Scheme – After successfully completing your probation, you’ll have the opportunity to join our Company Pension Scheme. Plus, members of the scheme may also be eligible for life assurance (subject to criteria).
Holiday Purchase Scheme – Flexibility to buy additional holiday days to suit your lifestyle.
Bike to Work Scheme – Save money and stay active with our cycle-to-work initiative.
HSF Assist – Our employee assistance programme offers a variety of support services, including a GP Advice Line, Virtual Doctor, Counselling and Emotional Wellbeing Support, and a Legal Helpline.
Health Plan with HSF – Enjoy benefits like cashback on dental treatments, glasses, and more.
MyGym – Access great discounts at hundreds of gyms, health clubs, leisure centres, outdoor bootcamps, and studios offering yoga, Pilates, CrossFit, and more.
Free Ferry Travel – Enjoy unlimited free ferry travel for up to four guests between Dover and Calais or Newcastle and Amsterdam.
Are we a match? Then what are you waiting for? Apply Now.
If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.
We look forward to hearing from you.
