We are looking for a proactive and detail-oriented Administrative Assistant to join our Maintenance team.
Key Responsibilities:
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Receive and record maintenance requests, ensuring accurate and detailed information is provided.
- Update and maintain information records.
- Conduct a thorough assessment of requests and route them to the appropriate personnel.
- Efficiently plan and organize technician routes.
- Coordinate schedules and plan work orders to ensure optimal execution efficiency.
- Monitor the progress of ongoing maintenance tasks, ensuring deadlines are met.
- Negotiate deadlines.
- Propose and implement improvements to the maintenance coordination process for increased efficiency and customer satisfaction.
- Ensure excellence in customer service.
Requirements:
- Previous experience in administrative roles, preferably in Property Management, Facilities, or related fields.
- Strong organizational skills, attention to detail, and ability to handle multiple priorities.
- Excellent communication skills for interaction with suppliers, customers, and internal teams.
- Basic to intermediate knowledge of Excel and management platforms (e.g., Hive, Pipefy, Fixflo, Freshdesk).
- Proactivity, problem-solving mindset, and ability to work independently and collaboratively.
- Advanced English (mandatory)
Desired Soft Skills:
- Attention to Detail: Ability to thoroughly review information and ensure data accuracy.
- Organization: Skill in organizing work and prioritizing tasks in a dynamic environment.
- Proactivity: Initiative to identify issues and propose solutions proactively.
- Customer Focus: Commitment to high-quality service, understanding, and meeting client needs.
- Resilience and Flexibility: Capacity to handle changes and challenges with a positive approach.
- Teamwork: Ability to collaborate across departments and foster a productive work environment.
Benefits
- Gewardz – after 6 months
- Wellhub – after 1 year
- Leevin Milestones – recognition for length of service starting from 2 years
- 30% discount on Leevin short-term accommodations
- GP discount
- Discount on English courses
- Discounts at partner restaurants and pubs
- Discounts on health and wellness services with Leevin Group partners
Join our team and grow your career in a supportive and dynamic environment. If you're eager to contribute to an essential part of our business and build a foundation for your future .
