JOB TITLE: Trade Counter Salesperson
LOCATION: Hevac Santry
CONTRACT TYPE: Permanent Full-Time
REPORTING TO: Branch Manager, Santry
About Us:
Part of the Wolseley group of companies, the Hevac Group is one of Ireland’s leading commercial, industrial, and high-density residential HVAC systems providers. We supply heating and cooling products and systems to the building services market via HVAC Contractors and Consultancy Practises, adding value with our in-house product specialists and engineers. We have the ability to supply a full project package from capital plant equipment to the distribution pipework. The Hevac Group is the only company in Ireland that can offer this total project capability under one roof and has been at the forefront of new technologies and trends for many years.
Overall purpose of the role:
The Trade Counter salesperson is responsible for serving customers at the trade counter. This role involves maintaining the cleanliness of the collections and counter areas and stock replenishment in a variety of areas. Above all, this is a hands-on role with customer-facing and sales processing elements which will require flexibility.
Key Responsibilities:
- Uphold the Company Values at all times.
- Ensuring all customers who present at the trade counter and collections areas are dealt with in a prompt and friendly manner.
- Packing orders for collection and occasionally for delivery.
- Proactively communicating with customers and sales staff of the progress of orders and ensuring outstanding collections are kept to a minimum.
- Ensuring that all sales and returns are processed on the K8 computer system in accordance with current processes and pricing.
- Replenishment of stock locations.
- Maintaining a high level of housekeeping of counter areas and “front of house”.
- Work with management and staff to foster an environment of continual improvement.
- Cycle counting in conjunction with the Stock Controller.
- Keep up to date with new products stocked in the store.
- To be sales and service focussed.
- Adhere to health, safety and environmental rules and regulations.
- Any other duties as reasonably requested by Management.
Please note that the above list is not intended to capture every detail of the role but rather the main areas of responsibility.
Requirements:
- Minimum of 3 years experience in a trade counter and/or a heating or plumbing role
- Strong housekeeping skills & appreciation of the importance of Health & Safety processes.
- Customer service-oriented attitude.
- Strong organisational & communication skills.
- Attention to detail & see tasks through to the end.
- Ability to work on own initiative.
- Computer Literacy, knowledge of Kerridge/K8 would also be an advantage.
- Professional level of English, both oral and written.
- The right to work and live in ROI on a permanent basis.
What we offer:
- Competitive Salary (DOE).
- Annual bonus scheme.
- 21 days Annual Leave increasing with service.
- Occupational Pension Scheme.
- Life Assurance and Critical Illness Cover.
- Employee Assistance Programme.
- Health and Lifestyle Screening Programme.
- Comprehensive Training and Support.
- Access to a great range of online and high street discounts.
- Career Advancement: All our roles are advertised internally and we encourage internal progression right across the business.
- A friendly, collaborative and supportive team environment in a well-established and successful company.
Please note: This role is being advertised internally and externally simultaneously
Hevac group are equal opportunities employers.
Pay: €36,000.00-€40,000.00 per year
Benefits:
- Bike to work scheme
- Company pension
- Employee assistance program
- On-site parking
- Sick pay
Application question(s):
- Do you hold a valid working visa? If so, what category?
Experience:
- trade counter, heating or plumbing: 3 years (required)
Language:
Work authorisation:
Work Location: In person
