Are you confident on the phone, commercially minded and good at building relationships?
Atlantis of Kilmore Quay is expanding its telesales team and is looking for a Telesales Account Manager to manage and grow a portfolio of customer accounts.
This is more than an order-taking role. You will get to know your customers, understand their needs and proactively identify opportunities to grow their business with us. You will handle inbound and outbound calls, process orders and work to grow sales while maintaining pricing and margin.
Your Role Will Include
- Managing a portfolio of existing customer accounts
- Developing strong relationships with customers
- Making regular outbound sales and account-management calls
- Responding to inbound calls and customer enquiries
- Processing orders accurately
- Upselling relevant products and identifying new sales opportunities
- Re-engaging customers who have not ordered recently
- Supporting new business development
- Maintaining agreed pricing and protecting margin
- Working closely with colleagues across the business to deliver excellent customer service
What We’re Looking For
Ideally, you will have at least two years’ experience in sales, telesales or account management. However, we will also look favourably on candidates with strong experience in a similar customer-focused or commercial role.
You should be:
- Confident and engaging on the telephone
- Comfortable making proactive outbound calls
- Commercially aware and motivated to grow sales
- Organised and accurate when processing orders
- Good at building relationships and earning customers’ trust
- Able to balance customer service with pricing and margin
- Positive, reliable and comfortable working as part of a team
Experience in seafood or foodservice is helpful but not required. Full product and systems training will be provided.
If you are a motivated salesperson who enjoys developing accounts and delivering great customer service, we would like to hear from you.
Pay: From €35,000.00 per year
Work Location: In person
