We are currently recruiting for a flexi-time receptionist to join our team in our busy city centre hostel.
The ideal candidate would have:
- Previous experience in reception in a hostel/hotel
- A high level of written and spoken English (additional language is a plus)
- Excellent listening skills
- Strong organisational skills and the ability to multi task in a fast paced environment
- The ability to work well under pressure
- Basic computer skills and experience with office software or reservation system
-Ability to work flexible hours, including weekends and holidays.
Typical tasks would include:
- Welcoming and checking in guests, and giving information about the city
- Managing reservations including cancellations and modifications using our hostel management system
- Taking enquiries via phone, email and in person
- Dealing with 3rd party booking agents
- Assist with managing guests complaints or concerns
The hostel is very busy and attention to detail is very important in this role.
Previous experience in a customer-facing role is essential.
Must be available to work both morning shifts and evenings until 10pm, and must be available both weekdays and weekends.
Pay: €14.15 per hour
Ability to commute/relocate:
- Cork, County Cork: reliably commute or plan to relocate before starting work (preferred)
Language:
Work authorisation:
Work Location: In person
