Join One of Ireland’s Leading Automation Companies
At CULLY, we’re experts in process control, automation and instrumentation, delivering innovative solutions across Ireland’s water, wastewater and industrial sectors.
As our business continues to grow, we’re looking for an organised and customer-focused Service Coordinator to join our Service Operations team.
If you enjoy working in a fast-paced environment, thrive on organising people and priorities, and take pride in delivering outstanding customer service, we’d love to hear from you.
About the Role
Reporting to the Service Manager, you’ll play a central role in coordinating our field service engineers and ensuring service jobs are delivered efficiently from enquiry through to completion.
You’ll work closely with customers, engineers and internal teams to keep work moving, resolve issues and deliver an excellent customer experience.
What You’ll Be Doing
- Coordinate and schedule field service engineers.
- Manage service jobs from enquiry through to completion.
- Prepare service tickets, quotations and purchase requests.
- Support engineers with RAMS, documentation and materials.
- Keep customers informed throughout the service process.
- Process service reports, job closures and invoicing documentation.
- Work closely with Operations, Procurement, Finance and Sales.
- Help improve service processes and scheduling efficiency.
About You
You’ll be an organised and proactive administrator or coordinator who enjoys working with people and solving problems.
You’ll bring:
- Experience in a Service Coordinator, Scheduler, Service Administrator or similar role.
- Excellent organisational and communication skills.
- A strong customer service focus.
- The ability to manage multiple priorities.
- Good IT skills, including Microsoft Office and service management or ERP systems.
Experience within engineering, automation, utilities or a field service environment would be an advantage, but isn’t essential.
Why Join CULLY?
At CULLY, you’ll become part of a collaborative and supportive team where your contribution is recognised and your development is encouraged.
We offer:
- Competitive salary
- Company pension scheme
- Income Protection Insurance
- Death in Service Benefit
- Company Sick Pay Scheme
- Employee Assistance Programme
- Learning and development opportunities
- Bike to Work Scheme
- Company laptop and mobile phone
- Flexible working arrangements
As a growing Irish business, we’re committed to developing our people and creating opportunities for career progression.
If you’re looking for a varied role where no two days are the same and where you’ll play a key part in delivering exceptional service to customers across Ireland, we’d love to hear from you.
