Alliance Medical are recruiting for an Ad hoc Medical Administrator to join our teams in our centres in Portlaoise & Tullamore (required to work in both centres). The role will involve booking & checking in patients for their Radiology scans. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.
This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills, and is passionate about delivering outstanding care in a healthcare setting.
Key Details of the Role:
-
Variable hours between Monday to Friday, 7:30am - 6:30pm
-
Ad hoc / Mutual Obligation Contract (no set hours on contract)
-
Required to work across both Tullamore & Portlaoise centres
-
Approx. 120 days per year to cover annual leave and sick leave
-
No weekends and no late evenings
Shift Patterns (ad hoc):
This role operates on an ad hoc basis. When rostered, shifts may include:
7:30-15:30 / 10:30-18:30 (Tullamore)
8:00-18:00 (Portlaoise)
Key Responsibilities:
-
Schedule and confirm radiology appointments with sensitivity and precision
-
Serve as the first point of contact for patients and families, ensuring a warm and professional welcome
-
Handle incoming and outgoing phone calls and manage appointment-related queries
-
Accurately update patient records and internal booking systems
-
Work closely with radiology and clinical staff to ensure smooth day-to-day operations
-
Provide consistent, compassionate support to patients and their families throughout their visit
-
Assist Radiographers and act as a chaperone if required for the patients and clinicians benefit.
-
Provide reassurance to patients by way of clear explanation as to the nature of an examination.
Key Requirements:
-
Strong communication and interpersonal skills
-
Previous experience in medical administration or a healthcare setting
-
A calm, caring nature
-
High attention to detail and accuracy under pressure
-
Flexible and adaptable team player
-
A background in customer service is a plus
