Derrycourt Cleaning Specialists was established in 1992 by Ann and Martin O’Hanlon. Over the past decade the company has experienced tremendous growth and currently employs a workforce of over 1800 staff. Family owned and managed, Derrycourt Cleaning Specialists takes great pride in total commitment to client satisfaction, always aiming to exceed customer’s expectations and to provide a personal and professional service through the experience and commitment of their trained staff. Derrycourt’s client base spans across the industrial, commercial, educational, manufacturing, retail, healthcare and hospitality industries. Derrycourt specialises in a range of customised service offerings.
Derrycourt is an equal opportunities employer. We believe that our commitment to ensuring diversity & inclusion in our policies and day to day work practices, placing of equality, human rights and the diversity of our people at the heart of business strategies, plans and activities, will support our continued growth, make us more dynamic and ensure our overall effectiveness. To this end, Derrycourt strives to respect, support and ensure the inclusion of all voices and cultures that make up Ireland today, from all sections of society, from existing and new communities, and from all social backgrounds, ethnicities and traditions.
Role of a Supervisor
The role of a Supervisor is to work as part of the Derrycourt team in supporting the delivery of a superior service and provide an on-site Management function that will support both the client relationship and employee relationships while maintaining the highest cleaning standards.
Shift: Full Time Cleaning Supervisor - must be fully flexible for day shifts Monday-Sunday between 6am-10.30pm.
- Please note Experienced Supervisor required with a minimum of 1 year experience in cleaning / hospitality background.
Reporting
Site Manager & Area Manager
Responsibilities
General
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To ensure the Service Level Agreement is being achieved and client expectations are being met.
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To manage the work of the Cleaning Operatives to include training, instructing and day to day supervising.
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To undertake, as part of the team, the cleaning of designated areas to ensure that they are kept in a clean and hygienic condition.
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Ensure your team are always using the correct cleaning methods and equipment is kept clean and in good working order and notify management of equipment deficiencies or equipment that needs repairs.
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Ensure correct materials and equipment are in stock on site and notify head office or your manager if you need additional supplies.
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Manage time effectively to ensure maximum use of resources.
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Continuously review work methods and procedures in order to maximise efficiencies.
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To ensure compliance with all legislation i.e. Employment and Health and Safety.
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To monitor compliance with the Uniform Policy and address any issues/breaches as they arise.
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Report any accidents or incidents to the Health & Safety Manager and ensure accident/incident report forms are completed as per policy.
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You should always maintain a professional and tidy appearance befitting a representative of Derrycourt.
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You should be courteous and respectful ensuring good relations with all clients and members of the general public.
Health and Safety
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You should familiarise yourself with all EHS legislation and Derrycourt EHS Policies and Procedures and adhere to same.
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Adhere the Derrycourt NO Tolerance Policy.
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Follow all site emergency evacuation procedures.
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Ensure that you are not under the influence of any intoxicant while at work.
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Follow all safe work inductions working on site either a Derrycourt facility and/or a Client site.
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Co-operate with management on all health, safety and environmental matters.
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Participate in safety and health training provided by Derrycourt.
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Use all safety equipment provided and report any equipment defects to management.
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Report any defects or hazards in the place of work, equipment, etc. which might endanger safety and health.
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Do not engage in any improper conduct that could endanger your own safety or health or that of anyone else.
The above-mentioned duties are neither exclusive nor exhaustive and the duties may vary depending on your location of employment and can be subject to change in line with business needs.
Requirements
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Previous supervisory experience
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Attention to quality and detail required.
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Good team management skills.
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Strong leadership, motivational and organisational skills, not to mention the ability to delegate.
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Good communication skills
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Excellent Customer service skills with a customer focus and a proven record of working within a customer facing role. Delivering 5 star service.
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Self starter & person who wants to develop their career.
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IT literate including knowledge of Word, Excel and Outlook, beneficial but not essential.
Benefits
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Uniform provided
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Career progression
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Competitive salary
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Free car park
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3 restaurants on site with discounted meal price
Please read our privacy statement for details of how we use your personal information as part of the recruitment process - https://www.derrycourt.ie/privacy-for-job-applicants/
