CUSTOMER SERVICE ADMINISTRATOR
About Us:
Buttercups Uniforms is the leading provider of unrivalled high-quality uniforms in Ireland for the hospitality, corporate, medical, pharmacy, healthcare, and beauty professional sectors for the past 36 years.
We aim to empower workers in these sectors with comfortable, stylish, and functional clothing or workwear that boosts their appearance and performance and makes a statement about our client’s business.
See: https://www.buttercupsuniforms.com/
Role Overview:
The role: We are currently seeking an Customer Service Administrator to assist in the sales administration and customer service of a busy professional office. This is an exciting opportunity for the right person to join a growing company.
Hours of work: 37.5 hours per week
Salary: 32K
Responsibilities:
- Conduct outbound and inbound calls to customers and prospects.
- Provide excellent customer service to our customers by responding to customer enquiries and requests in a timely manner.
- Complete the day-to-day processing of orders in line with company procedures.
- Taking orders and credit card payments.
- Face to face interaction with customers in the showroom as necessary.
- Responsible for keeping the customers fully informed on stock availability.
- Managing databases.
- Any other duties as required.
- Reporting to the Director.
Requirements:
- 1+ years’ experience in a similar position.
- Proficient in Microsoft Office.
- Excellent verbal and written communication skills in English.
- Excellent time management skills, ability to multi-task and prioritise.
- Attention to detail and problem solving.
- Highly motivated, ambitious, hardworking, passionate and love what you do.
- A team player. Honest, trustworthy, and reliable.
- Ability to work in the office 5 days a week.
Desirable:
- Experience in Sage 200 (or similar)
In return:
- Good basic salary
- Canteen facilities
- Finish earlier on Fridays
We do not require the assistance of agencies currently.
Job Types: Full-time, Permanent
Pay: €32,000.00 per year
Work Location: In person
