Join the Dolmen Team
Dolmen Insurance Brokers is a well-established and growing insurance brokerage committed to delivering exceptional service to our clients. We are currently seeking a professional, organised, and customer-focused Commercial Support Administrator to join our office in Dublin 5.
This role is ideal for someone looking to develop a long-term career within the insurance industry. You will play a key role in supporting our Commercial Team and wider business operations, ensuring the smooth administration of commercial activities while delivering excellent service to both internal and external stakeholders.
Whether you have previous office administration experience or are looking to take the next step in your career, this position offers an excellent opportunity to gain valuable industry experience, learn from experienced professionals, and build a rewarding career within insurance.
What We Offer
As part of the Dolmen team, you'll enjoy a comprehensive range of benefits designed to support your wellbeing, reward your success, and help you develop your career within the insurance industry.
- Competitive salary package.
- Savings Scheme with payroll deductions to help employees build savings.
- Insurance Through Wages facility, allowing insurance premiums to be paid through 12 equal monthly salary deductions.
- 20% Life Referral Commission on first-year commission for successful life and pension referrals.
- Staff Referral Bonus Scheme.
- Gym Membership Contribution of 50% up to €300 per year.
- Cycle to Work Scheme.
- Insurance Qualification Support, including first-attempt exam fee payment.
- €350 Exam Success Bonus for approved insurance qualifications.
- Ongoing training and professional development opportunities.
- Career progression opportunities within a growing brokerage.
- Opportunity to develop a long-term career within the insurance industry.
- Friendly and supportive team environment.
- Employee wellbeing initiatives.
- Regular company social events.
About the Role
We are seeking a highly organised and detail-oriented Commercial Support Administrator to join our growing team. This is an excellent opportunity for an enthusiastic individual looking to build a career within the insurance industry.
The successful candidate will provide administrative support to our Commercial Team, assisting with customer service, commercial documentation, record management, and general office administration. The role is vital in ensuring the smooth day-to-day operation of the business while supporting colleagues in delivering exceptional service to clients
Key Responsibilities
· Provide administrative support to the Commercial Team.
· Prepare, process, and maintain quotations, proposals, reports, and commercial documentation.
· Deal with daily incoming and outgoing post and process accordingly.
· Input and maintain accurate customer information within company systems.
· Handle incoming / outgoing emails in a professional and timely manner.
· Liaise with insurers, customers, suppliers, and internal departments to obtain information and ensure timely follow-up of requirements.
· Assist team members with client administration and day-to-day servicing activities.
· Prepare presentations, spreadsheets and correspondence as required.
· Process documentation accurately and maintain up-to-date electronic and paper records.
· Monitor outstanding documentation and follow up with customers and third parties where necessary.
· Assist with diary management and team administration.
· Maintain electronic and paper filing systems in line with company procedures.
· Ensure all work is completed in accordance with company policies, procedures, and compliance requirements.
· Provide excellent customer service and resolve routine queries efficiently.
· Assist with general office administration and support the wider business as required.
About You
The ideal candidate will have:
- Previous experience in an administrative, customer service, commercial support, or office-based role preferred but not essential.
- A genuine interest in developing a career within the insurance industry.
- Excellent organisational and administrative skills.
- Strong attention to detail and accuracy.
- Excellent communication and customer service skills.
- Proficiency in Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
- Experience using CRM, broker management, or business systems would be advantageous but is not essential.
- Ability to prioritise workload, multitask effectively, and meet deadlines.
- Strong problem-solving skills and a proactive approach to work.
- A professional and positive attitude with the ability to work as part of a team.
- A willingness to learn and develop new skills.
How to Apply
Please submit your CV along with a brief cover letter outlining your suitability for the role.
Apply today and take the next step in your insurance career with Dolmen Insurance Brokers.
Pay: €28,300.00-€32,500.00 per year
Work Location: In person
