The newly refurbished SpringHill Hotel is now actively recruiting for an Experienced Duty Manager to join our growing team.
The successful candidate will be responsible for ensuring exceptional guest experiences, supporting department teams, maintaining operational standards and acting as the main point of contact for our guests. This role requires strong leadership, problem-solving abilities, and a commitment to delivering exceptional guest experiences.
The successful candidate will:
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To be considered for this role you must be eligible to work in Ireland.
- You must have previous experience as a Duty Manager or in a Senior Hospitality Role.
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You will have to be fully flexible to work a range of shifts including Mornings, Evenings, Weekends and Public Holidays.
- Display excellent communication skills and leadership skills
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Display passion, energy and enthusiasm for the hospitality industry
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Display professionalism and confidentiality
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Ability to multi-task, work well under pressure and use your own initiative.
Duties will include but are not limited to:
- To oversee the smooth day-to-day operation of the hotel during assigned shifts.
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Act as the primary point of contact for guests, resolving complaints and service issues promptly and professionally.
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Support and supervise departments where required.
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Ensure high standards of guest service, presentation, cleanliness, and safety are maintained throughout the property.
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Handle emergency situations and incidents in accordance with hotel policies and procedures.
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Assist with staff supervision, training, motivation, and performance management.
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Ensure compliance with health and safety regulations and company policy.
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Monitor occupancy levels, room availability, and operational performance while upselling and driving sales where possible.
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Support revenue generation initiatives and promote hotel services to guests.
What we offer you in return:
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Complimentary meals while on duty
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Complimentary car parking on site
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Discounted Employee Accommodation Rate
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Discounted Friends and Family Rate
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Discount on food if dining in the hotel
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Employee Referral Programme
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Educational Assistance Programme
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Employee Assistance Programme
If this sounds like your next career move, then please submit your CV to our Human Resources Department for consideration.
We look forward to hearing from you.