Aramark is a leading service and solutions provider, delivering award-winning food, facilities management, and hospitality services across Ireland. We are passionate about creating exceptional experiences for our clients, customers, and communities every day.
We are currently seeking a motivated and customer-focused Front of House Catering Supervisor to join our team. This is an excellent opportunity for an experienced hospitality professional who thrives in a fast-paced environment, has a passion for delivering outstanding customer service, and enjoys leading and developing teams. The successful candidate will play a key role in ensuring the smooth day-to-day operation of our catering facility while maintaining the highest standards of food safety, presentation, and customer experience.
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Provide excellent customer service to all clients and customers
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Ensure Front of house areas are merchandised as per unit SOP's
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Ensure that the catering facility runs smoothly on a day to day basis
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Handle customer requests, feedback and complaints in a satisfactory manner
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Complete weekly bookwork as required
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Cash Management
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Implement the highest standard of cleaning and Front of House maintenance and appearance
- Implement HACCP procedures and Health and Safety regulations
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Ensure that the highest standards of Health and Safety and HACCP are maintained in the catering facility
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Good leadership skills
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Fluent in English, with excellent verbal and written communication skills.
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Strong customer service skills with a passion for delivering an exceptional customer experience.
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Experience in merchandising, brand promotion, and implementing marketing activities would be a distinct advantage.
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Proven experience leading, motivating, and developing a team.
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Excellent attention to detail and a commitment to maintaining high standards.
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Minimum of 1 year's experience in a supervisory or assistant management role within a high-end cafe, coffee shop, restaurant, or hospitality environment.
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HACCP and Food Safety trained, with a strong understanding of food hygiene standards and compliance requirements.
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Strong problem-solving skills with the ability to work on your own initiative and meet deadlines in a fast-paced environment.
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Experience in cash handling and cash management, with good computer literacy skills.
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A proactive team player who works effectively within a dynamic and customer-focused environment.
Note: Due to the nature of the business, additional duties may be assigned from time to time to meet operational requirements.
