About Us:
Since 2002, ShannonDoc has been providing top-tier urgent out-of-hours family doctor services to patients in the Midwest. For over two decades, our commitment to high standards of care has made a significant impact on our community.
Why Join ShannonDoc?
As we continue to grow and enhance our services, we are looking for a dedicated administrator to join our team. This is a fantastic opportunity to be part of a dynamic and supportive environment where your skills will be valued and developed.
The Role:
Position: Administrator
Type: Permanent Contract
Hours: Monday to Friday, 09:00-17:00
Location: On-site at ShannonDoc Call Centre, Limerick
Key Responsibilities
- Provide administrative support as outlined by the Administration and Operations Manager.
- Generate and send out invoices accurately and in a timely manner.
- Monitor and maintain email correspondence, ensuring all communications are up-to-date.
- Maintain and update daily administrative logs.
- Handle patient queries, and inquiries via phone, post, and email.
- Assist in data entry tasks.
- Prepare reports for management as needed.
- Perform ad hoc administrative duties as they arise.
Qualifications/Skills:
- Excellent communication skills
- Previous experience in an administrative role.
- Proficiency in Microsoft Office suite (Excel, Access, Outlook, etc.).
- Excellent phone manners and communication skills.
- Punctual and reliable.
- Strong attention to detail.
- Strong organisational ability
- Strong Numerical skills.
- Ability to maintain confidentiality is essential.
- Capable of working both independently and as part of a team.
- Positive "can-do" attitude.
- Flexible regarding work hours and workload, willing to cover leave at short notice if necessary.
- GP Practice Experience/Hospital Setting Experience desirable
- Debt-Collection experience desirable
What We Offer:
- A supportive and friendly work environment.
- Opportunities for professional growth and development.
- Competitive salary and benefits package.
Ready to Make a Difference?
If you're looking for an exciting new challenge and want to contribute to a team that makes a real impact on people's lives, we want to hear from you!
How to Apply:
Submit your application including your CV and a cover letter explaining why you're the perfect fit for this role. We look forward to welcoming you to the ShannonDoc family!
Job Types: Full-time, Permanent
Benefits:
- Bike to work scheme
- Employee assistance program
- On-site parking
- Sick pay
Ability to commute/relocate:
- Limerick, County Limerick: reliably commute or plan to relocate before starting work (required)
Education:
- Advanced/Higher Certificate (preferred)
Experience:
- Administration: 2 years (required)
Location:
- Limerick, County Limerick (preferred)
Work Location: In person
