Founded in 2000, Mr. Windscreen is a leading automotive glass repair & replacement company. We are a service provider to the Insurance Industry and are fully supported by our head office Call Centre function based in D12.
We are currently seeking to employ a Call Centre Agent/Claims Handler to join our team.
This enthusiastic professional will take on a diverse role involving general operations & the daily smooth running of our call centre environment.
Duties will include:
- Outbound & Inbound call handling
- Logging customer details to in-house system
- Resolving Customer Queries to completion
- Liaising with Insurance Companies
- Liaising with glass repair and replacement centres
- Coordinating with other call centre team members
- Assisting management with any assigned tasks/projects
- Must complete a certain amount of weekly & monthly tasks
Pay: From €30,000.00 per year
Benefits:
- Employee discount
- On-site parking
Ability to commute/relocate:
- Walkinstown, County Dublin: reliably commute or plan to relocate before starting work (required)
Experience:
- Call Centre/Customer Support: 2 years (required)
Work authorisation:
Work Location: In person
