At Dean Group, we reimagine hospitality with character, not conformity. Founded in Dublin and now growing across Europe and the US, we create hotels shaped by personality, culture, and a heart-led hustle. Each of our hotels, restaurants, bars and gyms tells its own story, brought to life through humble hospitality and genuine human connection. Our people are at the centre of it all. They show up with individuality, warmth and curiosity, shaping who we are and how guests experience our hotels every day. We welcome fresh thinking and imagination, because playing it safe never made anything unforgettable.
We are currently seeking a Housekeeping Porter to join the team in The Leinster. The ideal candidate will have a passion for details, with previous experience in Housekeeping, cleaning or hospitality roles.
Key Areas
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Housekeeping Support & Logistics
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Linen, Stock & Equipment Management
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Guest Assistance & Service
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Health, Safety & Compliance
Job Purpose
The Housekeeping Porter supports the Housekeeping team in maintaining high standards of cleanliness, organisation, and efficiency throughout the hotel. This role plays a key part in the smooth operation of the housekeeping department by managing linen movement, supplying equipment, supporting room attendants, maintaining public areas, and assisting guests as required. The Housekeeping Porter contributes directly to the overall guest experience by ensuring a clean, safe, and well-presented environment.
Key Deliverables
Housekeeping Support & Logistics
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Assist HousekeepingAssistants by delivering linen, towels, amenities, and cleaning supplies to assigned floors.
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Collect dirty linen and rubbish from service areas and transport to designated disposal or laundry points.
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Support the preparation of guest rooms by restocking trolleys, moving equipment, and assisting with heavy or bulky items.
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Maintain cleanliness of corridors, service areas, and back-of-house spaces throughout the shift.
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Ensure all floor cupboards, storage rooms, and housekeeping areas remain tidy and organised.
Linen, Stock & Equipment Management
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Monitor linen levels across floors and communicate shortages promptly to the Housekeeping Supervisor.
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Sort, distribute, and store clean linen according to hotel procedures.
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Ensure housekeeping trolleys are cleaned, stocked, and positioned correctly at the beginning and end of shifts.
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Assist with inventory checks of linen, guest amenities, and cleaning supplies.
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Support the safe use and movement of housekeeping equipment (e.g., vacuums, carts, cleaning machinery).
Guest Assistance & Service
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Greet guests in a polite, friendly, and professional manner.
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Provide assistance with guest requests where appropriate (e.g., extra pillows, luggage support, directions).
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Ensure guest privacy, security, and confidentiality are always upheld.
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Report any guest concerns or requests to the Accommodation Manager or relevant departments promptly.
Health, Safety & Compliance
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Follow all hotel policies, including manual handling, chemical safety, and hygiene procedures.
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Participate in fire safety training and understand emergency evacuation procedures.
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Maintain safe working areas by removing obstacles, cleaning spills, and reporting hazards immediately.
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Record and hand over lost property items in line with hotel policy.
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Ensure safe disposal of waste and adherence to sustainability or recycling guidelines.
Preferred Experience & Skills
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Previous experience in hotel accommodation, housekeeping, or a physical/operational role is an advantage but not essential.
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Strong work ethic with a positive, proactive, and helpful attitude.
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Good communication skills and the ability to work well as part of a team.
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Reliable, organised, and capable of working independently when required.
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Flexibility to work morning, evening, weekend, and public holiday shifts.
Benefits:
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Global discounted staff room rates across the group
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50% off Food and 25% Beverage across the group
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Friends and Family discount
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Gym Membership Discounts*
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Continual training and development
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Career progression within the Group
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Gratuities *
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Meals on shift
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Bike to work scheme
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Taxsaver for travel
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Refer a friend scheme
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Wellness at work events and access to wellness platform
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Employment Assistance Programme
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Group discounts for cinema tickets, shopping deals etc
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Team appreciation days
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Regular funfilled activities and gatherings for all teams across the group
Applicable to certain positions
Dean Group owns and operates a number of hotel across Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Dean Group to contact you for other opportunities within the Group
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