The successful individual will have the desire to provide excellent customer service with a proven ability to lead, manage and motivate staff. This is a hands-on role with responsibility for the smooth running of the day to day hotel operations .The role involves working to ensure efficiency and high standards are maintained.
This role may suit someone with a strong Food and Beverage background.
Responsibilities:
- Dealing with guest queries and complaints
- Cash & stock management
- Assisting in the running of outlets & functions as needed
- Ability to work under pressure while demonstrating excellent organisational and people management skills
- Managing the labour in the Hotel
- Duty management shifts
Requirements:
- Previous experience in a management or supervisory role
- Strong interpersonal and leadership skills
- Good time management and organisational skills
- Excellent written and verbal communication skills
- Excellent computer skills
- Ability to demonstrate great attention to detail
- Personality, flexibility and enthusiasm
Job Types: Full-time, Permanent
