Job Summary:
We are seeking a knowledgeable and customer-focused Paint Sales Official to join our team. The ideal candidate will have strong product knowledge, excellent sales ability, and a passion for delivering outstanding customer service. This role requires someone who is proactive, confident, and able to work independently while creating a welcoming and professional experience for customers. The successful candidate will ideally have hands on experience in a dedicated paint or hardware store with at least 2/3 years experience in mixing paint, advising on colours, an interior design eye, and a willingness to learn and upskill on a continuous basis.
PLEASE DO NOT APPLY IF YOU ARE LOOKING FOR A PART-TIME SUMMER JOB.
Key Responsibilities:
- Provide expert advice and guidance to customers on paint products, colours, finishes, and application methods.
- Drive sales by identifying customer needs and recommending suitable products and solutions.
- Deliver exceptional customer service, ensuring every customer receives a friendly and professional experience.
- Maintain strong knowledge of current products, promotions, and industry trends.
- Process sales transactions accurately and efficiently.
- Ensure shelves and displays are well stocked, organised, and visually appealing.
- Build strong customer relationships to encourage repeat business and customer loyalty.
- Work independently and use initiative to solve problems and improve the customer experience.
- Support wider store operations as required.
Required Skills & Experience:
- Previous experience in paint sales, decorating supplies, or a related retail environment preferred.
- Strong sales ability with confidence in upselling and cross-selling products.
- Excellent communication and interpersonal skills.
- Proven ability to deliver high standards of customer service.
- Self-motivated with the ability to work on own initiative.
- Proactive approach with strong problem-solving skills.
- Friendly, approachable, and professional manner.
- Confident working both independently and as part of a team.
- Good organisational and time-management skills.
Personal Attributes:
- Positive attitude
- Reliable and dependable
- Customer-focused
- Enthusiastic and motivated
- Detail-oriented
Benefits:
- Employee discount
- Store discount
Work Location: In person
