Job Details
- To support the Childline service in all it’s operational and strategic aims.
- To provide a listening service to children and young people that is non-judgmental and non-problem centred in focus.
- To ensure that all children are treated with respect and dignity
- To provide a listening service that is assessable to children.
- To prevent child abuse and to protect children through empowerment.
- To act at all times in accordance with ISPCC policy guidelines and to take immediate appropriate action if a child is at risk.
- To ensure maximum accessibility to the Childline service for all children by answering calls and online contacts in a timely and efficient manner.
- To ensure that all administration systems are maintained and good record keeping practices are in place.
- To provide a service to children and young people that they can use in whatever capacity they feel is appropriate.
- To be flexible by carrying out duties as requested by the society such as administration tasks or duties that involve, the support and development of volunteers.
- To be involved where possible in the Society’s campaigning, lobbying, training and research, public education and fundraising initiatives.
Personal Specifications
Essential:
- Minimum of a Diploma or working towards a qualification in Social Sciences or related field.
Experience:
- Candidates should have 1 years direct experience with children
Knowledge:
- Candidates should have knowledge of Children’s Rights
- Candidates should have a knowledge of Child development
- A knowledge of Active Listening skills
- Knowledge of Child Protection procedures and legislation
- Good Working Knowledge of Child Centred Practise
- Telephone and on-line experience
Ability and Attributes:
- Candidates should have excellent communication skills.
- Candidates must be child-centred with an ability to remain focused on the needs of the children.
- Candidates must exhibit a strong commitment to children’s rights.
- Candidates must be self-motivated and have the ability to work on own initiative as well as work as part of a team.
- Candidates must be flexible and have the ability to change to be available or willing to work unsociable hours as required.
We have a sessional panel, on an as needs basis that can allow additional hours.
Pay: €14.67 per hour
Benefits:
- Bike to work scheme
- Company pension
- Employee assistance program
- On-site parking
- Sick pay
Ability to commute/relocate:
- Dún Laoire, County Dublin: reliably commute or plan to relocate before starting work (preferred)
Education:
- Advanced/Higher Certificate (preferred)
Experience:
- working with young people: 1 year (preferred)
Language:
Work authorisation:
Location:
- Dún Laoire, County Dublin (preferred)
Work Location: In person
