TJ O'Mahony, Ballymount, Dublin 24, part of Home Project Centre Sales Ltd., Ireland's leading Builders Providers and Home Improvement/DIY retailer, is currently seeking a Permanent, Full-Time Internal Sales Representative to join our growing team.
Job Purpose:
The successful candidate will support the daily operations of the Internal Sales Office, delivering excellent customer service while ensuring efficient processing of orders, quotations, and customer enquiries within a fast-paced sales environment.
Duties and Responsibilities:
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Processing customer orders, quotations, invoices, and sales transactions accurately and efficiently
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Managing order processing from initial enquiry through to delivery and after-sales support
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Handling customer enquiries by phone, email, and face-to-face in a professional and timely manner
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Assisting customers with product information, pricing, availability, and technical queries
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Managing pricing updates, credit requests, and account-related administration
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Liaising with suppliers regarding product sourcing, lead times, stock availability, and deliveries
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Working closely with the Dispatch Manager to ensure customer orders are delivered accurately and on time
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Working closely with the Office Manager, external sales representatives, and branches across the group
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Supporting sales representatives with administration, reporting, target monitoring, and credit control
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Maintaining accurate customer records and ensuring all documentation is processed correctly
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Using internal systems and software for order management and sales administration
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Building strong relationships with customers, suppliers, and colleagues
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Assisting with additional duties as required to support the business
Skills and Requirements:
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Previous experience in an internal sales or customer service role
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Strong organisational skills and attention to detail
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Ability to work on own initiative and manage multiple tasks effectively
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Excellent communication and interpersonal skills
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Strong customer service and sales experience
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Ability to work in a busy, target-driven environment
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Good computer skills, including Microsoft Office and internal sales systems
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Team player with a positive and proactive attitude
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Experience within builders merchants or construction materials industry beneficial
Benefits:
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Excellent salary package
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Targeted commission structure
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Career progression opportunities
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Supportive working environment
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On-site parking
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Employee discount
Job Details:
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Job Type: Permanent
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Hours: 39 hours per week (Monday - Friday)
Home Project Centre Sales Ltd. is an equal opportunities employer.
