We’re currently seeking a full-time Sales Administrator to join our team. This is a front-of-house, customer-facing role where you’ll play a key part in promoting and selling our popular Celtic Nights experience, while supporting essential administrative operations.
If you’re confident, organised, and passionate about delivering excellent customer service, we’d love to hear from you!
Key Responsibilities:
- Welcome guests in person and over the phone, ensuring a warm and professional first impression
- Promote and sell Celtic Nights tickets to individuals, groups, and partners
- Manage bookings, invoicing, reporting, and general administration
- Respond promptly to all phone and email enquiries for the show and ground floor
- Prepare detailed function sheets for events, including upsells and special requests
- Work closely with Sales, Show, and F&B teams to ensure smooth communication
- Support day-to-day operations and assist with additional tasks as required
- Adhere to company policies including Health & Safety, cash handling, and compliance procedures
Requirements:
- Minimum 1 year experience in hospitality (essential)
- Fluent written and spoken English
- Strong Microsoft Office skills
- Opera Cloud experience (desirable but not essential)
- Availability to work weekends
- Must have the legal right to work full-time in Ireland
About The Role
What We Offer:
- A full-time role in a vibrant, fast-paced hospitality environment
- The chance to work with a well-established venue and a supportive, collaborative team
- Opportunities to develop your skills in sales, customer service, and event coordination
Apply now and become part of a team delivering unforgettable experiences in the heart of Dublin!
Required Criteria
Skills Needed
About The Company
The Louis Fitzgerald Group offers all of our customers a warming welcome, quality service, and superb accommodation. The Louis Fitzgerald Group is one of Ireland’s largest privately-owned hospitality groups. Oozing with Irish culture the group has over 22 pubs, restaurants, and hotels located in the heart of Dublin and its surrounds. This includes some of Ireland’s most famous landmark premises such as An Poitin Stil, a memorabilia pub, where you will find many of Ireland’s most prized artifacts. The multi-award-winning Stag’s Head, and Kehoes Pub, are a haven for locals and tourists. In short, we pride ourselves on our reputable name within the hospitality industry.
Company Culture
With over 19 pubs, restaurants and 3 hotels the Fitzgerald Group prides itself on its great reputation within the hospitality industry in offering all of our customers a warming welcome, quality service and superb accommodation. Our current vacancies can open a window of many opportunities within the group to the right candidate. All employees will be helped and encouraged to develop to their full potential and the talents and resources of the workforce will be fully utilised to maximise the efficiency that will mark The Fitzgerald Group as a place to return to.
Company Benefits
Salary
Not disclosed
