The Role
We are currently recruiting an experienced Hotel Operations Manager to join a busy hotel in Cork. This is a senior, hands-on leadership role working closely with the General Manager to oversee daily hotel operations and ensure exceptional guest experiences across all departments.
Key Responsibilities
- Operations Manager will oversee day-to-day hotel operations and service delivery
- Operations Manager will lead, support, and motivate departmental managers and teams
- Operations Manager will act as Duty Manager on a rota basis
- Operations Manager will ensure consistently high guest service and standards
- Operations Manager will manage guest feedback and service recovery
- Operations Manager will support budgeting, labour control, and cost management
- Operations Manager will ensure compliance with health & safety and company standards
About You
- Previous experience as a Hotel Operations Manager, Deputy General Manager, or senior hotel leader
- Background in 4 or 5-star hotel operations
- Strong leadership and people management skills
- Guest-focused with a hands-on management style
- Commercially aware and standards driven
- Flexible to work weekends and varying shifts
What We Offer
- Opportunity to work in a high-end luxury hotel
- Supportive senior management team
- Long-term career progression
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