Job Description
We are looking for a responsible part-time Team Lead to assist the management team in Avoca Kilmacanogue Fern House Restaurant on a part-time permanent contract. Duties of the Team Lead include opening and/or closing duties of the Avoca Kilmacanogue store and/or cafe, assisting with day-to-day running of the department, and supporting the management team in a variety of different ways.
The Team Lead's responsibilities include cash handling, cash reconciliation, assisting in running the daily employee breaks, customer service queries and supporting the management team in various capacities. The ideal candidate should have experience within the retail or food industry and have a proven track record of seeking responsibility.
Responsibilities
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Opening and/or Closing of your Department as outlined by your manager
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Cash Handling
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Cash Reconciliation
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Customer Service queries including dealing with complaints
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Ordering processes for the store
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Provide general support to the management team
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Ad hoc duties as required
Requirements
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Proven track record of seeking responsibility
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Excellent customer service skills
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Attention to detail and problem solving skills
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Reliable and flexible in their approach to work
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Previous experience in fine dining
Skills:
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Team Leadership & Staff Development
- Restaurant & Cafe Operations Management
- Customer Service Excellence
- Cash Handling & Cash Reconciliation
- Complaint Resolution
- Event & Function Coordination
- Food & Beverage Operations
- Stock Control & Ordering
- Opening & Closing Procedures
- Time Management & Organisation
- Problem Solving & Decision Making
- Teamwork & Communication
- Staff Scheduling & Break Management
- Health & Safety Compliance
- Attention to Detail
- Sales & Revenue Growth
- Guest Experience Management
- Training & Mentoring Team Members
Why work with us?
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Staff discount
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Subsidised meals on shift
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Pension scheme
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Employee Assistance Programme
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Cycle scheme
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Catering facilities on site
Avoca is an equal opportunities employer.
