Alliance Medical are recruiting for an Administration Supervisor to join our team in our centre in Portlaoise. This is a great opportunity to be part of a high-performing, compassionate team providing vital diagnostic imaging services for patients.
Contract: Full time, permanent contract
Working hours: 37.5 hours per week
This role is ideal for someone who thrives in a fast-paced, detail-focused environment, has excellent communication skills and is passionate about delivering outstanding care in a healthcare setting.
Key Responsibilities:
-
Responsible for the management of an engaged and motivated team effectively utilising internal resources and supports including induction, buddy system, performance management, delegation, career development, one-to-ones and training.
-
Assist in developing and implementing standard operating procedures and training plans for the team.
-
Recommend new processes to enhance operational effectiveness.
-
Reception duties - telephone messages, faxes and queries and deal with them efficiently and to make all bookings.
-
Handle and resolve complaints.
-
Record and maintain training competency checklists/training plans for new starters during training until all training is complete.
-
Manage administrative staff roster and annual leave requests.
-
Organise weekly and month staff meetings, compile minutes and agendas.
-
Ensure all administrative processes are documented correctly & ensure duties are performed as required with the correct frequency.
Skills:
-
Excellent attention to detail and customer service orientation
-
High level of communication and leadership skills
-
Demonstrates initiative & highly motivated
-
Ability to work in a challenging environment with changing priorities.
-
Flexibility and adaptability
-
Proven organisational skills
-
Evidence of teamwork/ strong team player
-
Positive, helpful and cheerful attitude
