About Us
Located in a beautifully restored old barn at Bettystown House, TRIBE Trucks is a busy, family-run hospitality business serving breakfast, lunch, and dinner seven days a week. We pride ourselves on creating great food, delivering exceptional customer experiences, all with a positive team culture. As a fast-growing and energetic business, no two days are the same. If you enjoy working in a fun, fast-paced environment and want to be part of a supportive team that values hard work, creativity, and community, TRIBE Trucks is the place for you.
Position Overview
As a senior waiter/waitress at The Barn, you will take a lead role in providing outstanding customer service, ensuring the smooth operation of the floor, and showcase a welcoming atmosphere. We are looking for a passionate, innovative, hardworking, reliable, and honest individual to join our team and uphold the core values.
Key Responsibilities
o Customer Service Excellence
Welcome guests & offering recommendations.
Take orders, serve food and beverages, and ensure guests' needs are met promptly.
Address inquiries and concerns with professionalism and courtesy, ensuring overall guest satisfaction.
o Team Leadership
Assist in the training and supervision of junior waiting staff.
Delegate tasks, oversee shifts, and ensure that service standards are upheld.
Serve as a positive role model, encouraging a spirit of teamwork and cooperation.
o Floor Supervision
Food running & optimise table turnover.
Maintain an organised service.
Collaborate with the kitchen to ensure seamless service.
o Quality Assurance
Uphold our commitment to using high-quality local ingredients in every aspect of service.
Ensure that food and beverages are served in an appealing and correct manner.
Conduct regular quality checks to guarantee a top-tier dining experience.
o Customer Relations
Develop rapport with returning guests, remembering their preferences and names.
Communicate & act on feedback, addressing any concerns or special requests.
Create a warm and personalised experience for all diners.
o Honesty and Integrity
Uphold the highest standards of honesty and integrity in all aspects of the role.
Act as a role model for fair & ethical behavior within the team.
Qualifications/Requirements
o 2 years’ experience as Waiting Staff member or in a similar position.
o Exceptional customer service and communication skills.
o A solid understanding of restaurant operations and service standards.
o Leadership abilities and a willingness to train and mentor junior staff.
o Strong organisational and multitasking skills.
o Ability to work evenings, weekends, and holidays as required.
o A keen eye for detail.
o Level-headed and consistent in nature.
o Trustworthy and reliable.
o Approachable with excellent people skills.
Benefits
o Competitive salary
o A dynamic and supportive work environment
o Opportunities for professional growth and development
o Free meals while working
o Free coffee/soft drinks while working
o Career progression within the group
o Refer a friend scheme
How to Apply
If you are a dedicated and innovative senior waiter/waitress who shares our passion for exceptional customer service, we invite you to apply by sending your CV to [email protected]
TRIBE is an equal opportunity employer, and we encourage candidates from all backgrounds to apply.
Pay: €14.50-€17.00 per hour
Benefits:
- Employee discount
- On-site parking
Experience:
- waiting: 2 years (required)
Work authorisation:
Work Location: In person
