We are currently recruiting for a Senior Facilities Manager to join our team to be based in Dublin 2.
Working Pattern: Monday to Friday, 37.5 hours per week
Main Duties and Responsibilities
- Lead and manage all Soft Services operations.
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Ensure delivery aligns with SOPs, SLAs, KPIs and drive continuous improvement and efficiency.
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Manage projects as required.
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Trouble shooting and problem solving.
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Maintain strong client relationships and ensure high customer satisfaction.
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Promote a one-team approach and act on feedback.
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Contribute to and Manage aspects of budgets, forecasts, reporting, as well as, controlling costs and identifying savings.
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Support contract variations and additional works.
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Ensure invoicing process is managed effectively and accurately
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Promote strong safety culture and ensure compliance with HSEQ requirements.
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Ensure adequate safety training levels within the team and conduct audits, safety walks, toolbox talks.
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Ensure RAMS and PPE compliance.
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Develop and improve processes, while driving innovation and efficiencies.
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Monitor KPIs and SLAs and take corrective action when needed.
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Deliver monthly and ad-hoc reports within remit of responsibility as well as support rest of the team when required by collating information.
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Improve reporting formats if applicable to meet changing client needs and ensure continuous improvement.
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Manage suppliers and contractors.
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Ensure compliance and performance.
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Engage and company with company policies and processes relating to all aspects of purchasing.
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Lead and develop teams and manage recruitment, onboarding, training, and performance.
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Explore growth opportunities withing team, ensure team receives required support and is motivated and where possible establish succession plan.
Qualifications and Experience
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Over 10 years extensive and varied experience working & managing a team
- Experience implementing quality systems, procedures and documentation.
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Extensive security knowledge as well as the ability to project manage and multitask.
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Ability to negotiate contracts and SLA's
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Computer literate
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Strong knowledge of health and safety, with COSSH and IOSH training.
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Ability to manage cleaning related projects from inception to completion
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Proven experience in managing, recruiting and developing teams.
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Excellent communication, customer service, negotiation and problem-solving skills.
We look forward to hearing from you!
IND1
