We're looking for our next Channel Champion to join the team as our People & Culture Coordinator!
About Channelscaler
Channelscaler is transforming how companies scale through their partners. Our AI-powered platform automates and simplifies partner engagement — from onboarding and incentives to performance tracking — helping vendors and partners grow faster together.
With one unified system, companies manage their entire partner lifecycle with ease and clarity. We're building a category-defining company rooted in expertise, empathy, and innovation — and we're just getting started.
About the Role
As the People & Culture Coordinator, reporting to the Head of People, you'll be the on-the-ground presence for our Galway office, keeping culture programs, recruiting, and onboarding moving day to day.
You'll partner cross-functionally to support the team locally and help build a strong, connected culture globally as we grow.
This role is a great fit for someone early in their HR/People Operations career who wants hands-on exposure across recruiting, culture, and day-to-day people operations.
Key Responsibilities
In this role, you'll focus on delivering results that move both the team and company forward by:
- Keep the Galway office running smoothly day to day — stocking the breakroom, ordering supplies, coordinating with vendors, and handling office and facilities requests as they come up.
- Serve as the on-site host for colleagues, customers, and other visitors, including coordinating catering, preparing meeting spaces, and handling day-of logistics.
- Plan and coordinate Galway office events while supporting company-wide culture and engagement initiatives, recognition programs, and Culture Committee logistics.
- Support recruiting by sourcing and screening candidates, scheduling interviews, and coordinating candidate communication throughout the hiring process.
- Coordinate onboarding and offboarding for employees in Ireland and the U.K., ensuring new hires are set up for a smooth start and departing employees have a well-coordinated exit.
- Own equipment coordination for Ireland and the U.K., partnering with our IT provider to manage laptop setup, inventory, shipping, and returns.
- Serve as an approachable, on-site resource for the Galway team, helping with general employee questions and day-to-day needs while escalating sensitive or more complex matters to People leadership when appropriate.
What Success Looks Like
- The Galway office runs smoothly, stays stocked and visitor-ready, and day-to-day needs are handled proactively without requiring constant direction.
- Employees have a reliable, approachable person on-site who takes ownership of questions and requests and knows when to involve People leadership.
- Team events, recognition programs, and culture initiatives are consistently well planned and executed.
- Visitors and colleagues coming into the Galway office have a welcoming, well-organized experience.
- Recruiting processes stay organized and moving, with candidates receiving timely, professional communication.
- New hires in Ireland and the U.K. have a smooth onboarding experience, with their equipment and other logistics ready when they start.
- Equipment is accurately tracked, with a reliable process in place for setup, shipping, collection, and returns.
Qualifications
Required:
- 1–3 years of experience in office management, administration, HR coordination, recruiting coordination, or a similar role.
- Strong organizational skills and the ability to manage multiple priorities and follow through on the details.
- A hands-on, service-oriented mindset and willingness to jump in wherever needed to keep the office and team running smoothly.
- Excellent written and verbal communication skills and a friendly, approachable style.
- Sound judgment and discretion, with the ability to recognize when sensitive or complex matters should be escalated.
- Comfortable working independently, taking initiative, and owning day-to-day responsibilities with minimal oversight.
Preferred (nice to have):
- Experience supporting recruiting, onboarding, office operations, or employee events.
- Experience with HR systems, applicant tracking systems, or employee engagement platforms.
- Experience working in a fast-paced or multi-country organization.
Location & Work Environment
Channelscaler is a remote-first company with team members across the U.S., Ireland, India, and the U.K. This role is based on-site in our Galway, Ireland office.
What We Offer
We thrive in a collaborative, growth-oriented environment that values curiosity and ownership.
- Competitive base salary and performance-based bonus or commission (where applicable)
- 25 days of paid time off annually
- 12 dedicated training days per year for professional development
- Paid parental leave
- Health insurance
- Pension scheme
- Fully remote work environment with flexible hours
- Annual team offsites and opportunities for in-person collaboration
Equal Opportunity Employer
Channelscaler is an equal opportunity employer. We believe that diverse teams create better outcomes. We celebrate diversity and are committed to creating an inclusive environment for all employees, including those with disabilities. If you require a reasonable accommodation to complete any part of the application or perform the essential functions of the job, please contact [email protected].
