A Retail Betting Assistant with Totelsport is the first point of contact for our customers in store. The day to day of the role would be to assist management with the running of the shop. You will prepare the shop for the day ahead, hanging papers and stocking coupons, slips and pens, you will ensure high standards are maintained throughout the day all the while taking and paying out bets while delivering excellent customer service. You will be given the tools to expand your knowledge base on all things sport and betting related.
Key Responsibilities:
- Assist the team with the day to day running of the business
- Accept bets as per procedure and in a timely manner.
- Accurately type bets into the system
- Cash management.
- Keep shop standards to a high quality.
- Adhere to Social Responsibility duties.
Requirements:
- A drive for creating customer relationships.
- A strong eye for detail.
- Be adaptable and have the ability to react quickly.
- Be flexible as our business operates 7 days a week.
- Strong communication skills.
- Be able to do basic math (Having a Leaving Cert. grade in Honours math is preferred)
- Basic IT skills and knowledge
- Knowledge of betting/betting industry is also desired
TRAINING AND DEVELOPMENT
Basic Training will be provided. You will learn to use Arkle POS Betting system, this is the system used at our betting shop. Basic Training requires you to know how to enter bets, accept bets into the system, pay out winning bets and other tasks such as opening and closing procedures.
Job Type: Part-time
Work Location: In person