Supply Chain Coordinator
Location: Ballymote, County Sligo
Job Type: Full-Time Onsite
About Us
TENTE is Europe's largest castor and wheel manufacturer, with worldwide markets for its products. Tente Ireland plastic injection moulding and assembly operation was established in 1978. We are the central supplier of material parts for the entire TENTE Group. We manufacture and export our products for use in the industrial, commercial, medical technology, heavy goods transport, mechanical engineering, intralogistics, factory equipment and the furniture sectors. We continuously upgrade, innovate and modernise our process, plant and machinery and automation cells.
We are seeking a Supply Chain Coordinator to act as the vital bridge between our internal teams – including planning, scheduling, logistics, and the production floor – and our global intercompany customers. In this dynamic role, you will take full ownership of the end-to-end sales cycle, processing orders, ensuring on-time delivery, and handling post-sale inquiries. Your expertise will be key to driving peak customer satisfaction and securing future business opportunities.
Key Responsibilities
Order Management & SAP Processing
- Daily Order Processing: Manage the complete sales cycle and intercompany customer inquiries independently using SAP.
- Customer Interface: Act as the primary point of contact for delivery timelines, order statuses and escalations.
- Live Order Tracking: Proactively monitor and follow up on orders to guarantee on-time delivery.
- Status Reporting: Provide transparent, real-time updates regarding order progress, shipping logistics and material availability.
GTS & Customs Compliance
- LTSD Management: Request Long-Term Supplier Declarations from vendors and efficiently log them into SAP GTS.
- Customer Declarations: Issue and distribute company LTSDs to customers, ensuring mandatory updates.
- Sanction Screening: Audit and release documents or business partners blocked in GTS to comply with EU sanction list regulations.
- Data Maintenance: Maintain accurate business partner contact details and update the Country of Origin for all in-house production parts.
Delivery & Inventory Coordination
- Cross-Functional Alignment: Collaborate closely with Production, Planning, Quality and Dispatch departments to guarantee product availability in the warehouse.
· Bottleneck Analysis: Analyse delivery delays systematically to identify root causes and resolve issues to protect customer timelines.
Relationship, Capacity & Process Management
- Account Optimization: Build strong intercompany network relationships and identify opportunities for increased order volumes.
- Capacity Tracking: Partner with Scheduling and Dispatch for early identification and management of capacity bottlenecks.
- Information Flow: Coordinate with Logistics, Purchasing, Production and Sales to maintain seamless communication channels.
What You Bring
- Experience: Core background in a customer-facing role within a fast-paced manufacturing environment is essential.
- Education: Higher degree in Business, Supply Chain or a CPIM diploma alongside relevant industry experience is required.
- Communication: Ability to consult with customers on order requirements while protecting internal manufacturing capacity.
- Organisation: Detail-oriented tracking of multiple orders, shipping schedules and changing customer demands under tight deadlines.
- Systems Expertise: Intermediate-to-advanced Microsoft 365 and Excel skills; hands-on experience running and updating data in SAP environment is highly advantageous.
- Teamwork & Initiative: Strong collaboration skills to thrive within cross-functional teams, combined with the self-motivation to work on your own initiative.
We offer
· Monday to Friday working week
· Supportive and collaborative team environment
· Attractive remuneration with annual leave of 26 days
· Contributory pension scheme with life assurance cover
Work Location: In person
