Overview
We are seeking motivated and reliable Field Agents to support the Re‑turn programme across the Laois/Offaly region. This role is ideal for someone who enjoys working independently, engaging with retailers and stakeholders, and representing the organisation in a professional and solution‑focused manner.
To be considered for this role you must be located in the Laois/Offaly area. Unfortunately, applications from outside this region will not be accepted.
Key Responsibilities-
Conduct on‑site visits to retailers, collection points, and partners to ensure compliance with Re‑turn processes and standards
-
Provide guidance, training, and support to retailers on system usage, operational requirements, and best practices
-
Monitor and report on site performance, equipment issues, and operational challenges
-
Act as the primary point of contact for assigned locations, building strong working relationships
-
Complete field reports, documentation, and updates in a timely and accurate manner
-
Escalate issues to the appropriate internal teams where required
-
Support rollout activities such as Bulk RVM launches and other projects within the region
-
Represent the Re‑turn brand professionally at all times
Skills & Experience-
Strong communication and interpersonal skills
-
Ability to work independently and manage a regional schedule
-
Experience in field operations, retail support, customer service, or compliance (preferred but not essential)
-
Problem‑solving mindset with a practical, hands‑on approach
-
Full clean driving licence and willingness to travel outside of home county
-
Comfortable using mobile apps, reporting tools, and basic digital systems
Personal Attributes-
Professional, approachable, and confident engaging with retailers
-
Organised and dependable with strong attention to detail
-
Adaptable and comfortable working in a fast‑moving environment
-
Positive attitude and commitment to delivering high‑quality support
Location-
Laois/ Offaly region (field- based)
