Provide effective administrative support to the transport facility for the Hazardous Chemical waste operations.
Update and maintain daily data entry forms including, but not limited to, KPI’s, route logs, EA quarterly returns.
Checking and balancing of driver paperwork– consignment notes & route sheets – to ensure information is correct for billing purposes, make any necessary amendments and inform customers where appropriate.
Checking and balancing of 3rd party customer’s consignment notes, to ensure information is correct for billing purposes, make any necessary amendments and inform customers where appropriate.
Month end account reconciliation – Ensuring all routes and paperwork has been checked & balanced. Unbilled container report has been investigated and cleared.
Printing and issuing all relevant paperwork required for hazardous chemical collections.
Responding to Salesforce cases, by investigation or inquiry, forwarding on to relevant person/department, obtaining and providing any requested documentation.
Customer service (internal) – Liaising with other sites, departments and account managers to provide information regarding customers and accounts when requested or required.
General admin duties, including but not limited to filing, copying, printing, preparing documents, updating notice boards.
TFS notifications as directed by the team.
Coordinating TFS movements in conjunction with Transfer Station requirements.