Opening Summer 2026 - Haven Wood Retirement Home & Village, Ballygunner, Waterford
Are You an Organised Leader with a Passion for Operations & People? Join Our Team Today!
We're currently recruiting an experienced and proactive Operations Manager to oversee the day-to-day running of our home. If you thrive in a fast-paced environment and have a strong background in operations, facilities, or HR administration, this is an excellent opportunity to play a key role in delivering high-quality support services within a warm and resident-focused setting.
Flexible Working Environment - A dynamic role with variety and autonomy.
Competitive Salary & Benefits - Attractive package with regular pay and staff perks.
Career Growth & Development - Ongoing training and professional development opportunities.
Education Assistance Program - We support your continued learning.
Supportive Team Culture - Work alongside a collaborative and caring team.
Well-Being Initiatives - Your health and work-life balance matter to us.
Employee Referral Bonus - Be rewarded for bringing great people onboard.
Free On-Site Parking - Convenient and stress-free commuting.
Operations & Facilities
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Oversee Housekeeping, Kitchen, and Maintenance departments.
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Conduct regular site walkarounds to ensure cleanliness, safety, and maintenance standards.
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Coordinate contractors, suppliers, and service providers.
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Manage procurement of supplies and equipment.
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Schedule and monitor all preventative and reactive maintenance activities.
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Ensure compliance with Health & Safety, HACCP, and Legionella standards.
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Support audits, inspections, and operational reporting.
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Assist with events, celebrations, and general site coordination.
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Provide ad-hoc support to finance/accounts as required.
HR & Administration
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Maintain and update staff personnel files and HR systems (HRIS).
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Manage staff rosters, annual leave, sick leave, and certifications.
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Support recruitment, onboarding, and induction processes.
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Coordinate training and maintain accurate training records.
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Oversee Garda vetting, work permits, and compliance documentation.
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Ensure GDPR compliance and effective document management.
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Produce weekly and monthly HR and operational reports.
Front-of-House
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Oversee reception operations including calls, emails, and visitor management.
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Act as a central point of contact for staff, residents, families, and stakeholders.
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Ensure smooth daily administrative and communication processes across the home.
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Relevant qualification in Business Administration, HR, or related field (desirable).
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2-3 years' experience in operations, facilities, or HR administration (healthcare or residential care experience is highly desirable).
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Strong working knowledge of HR systems and Microsoft Office.
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Solid understanding of compliance, health & safety, and HR processes.
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Excellent organisational, communication, and problem-solving skills.
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A flexible, hands-on approach with the ability to adapt in a busy environment.
Ready to take the next step in your career? Apply today and become a vital part of our team!
All applications are handled with the strictest confidence.
